The Infosys Desktop Support Internship 2026 gives students an opportunity to understand how organisations manage workplace technology and resolve everyday technical issues.
Interns can learn about computer hardware, operating systems, software installation, user support, and basic troubleshooting.
The World Economic Forum’s Future of Jobs Report 2025 identifies technological literacy as a core skill for 51% of employers.
This highlights the growing importance of understanding and using technology effectively across modern workplaces.
Infosys Desktop Support Interns can work with IT support specialists, system administrators, infrastructure engineers, and other technical teams.
Depending on the assignment, they may assist with resolving support requests, configuring devices, maintaining systems, and documenting technical issues.
Interns can develop practical knowledge of Windows, Linux, computer hardware, software configuration, networking fundamentals, ticketing systems, remote support, troubleshooting, and IT service management.
About Infosys Desktop Support Internship
Infosys is a global technology services and consulting company that helps businesses with digital transformation and technology solutions.
Its services include cloud computing, artificial intelligence, cybersecurity, software development, engineering, and business consulting.
Founded in 1981, Infosys has grown into a global organisation with more than 328,000 employees.
The company operates across 59 countries and serves clients across different industries.
For fiscal 2026, Infosys reported revenue of ?1,78,650 crore.
Its FY2026 annual report also reported 3,28,594 employees globally.
Infosys has a significant presence in India, with offices and technology centres across the country.
India is an important part of its global technology delivery, engineering, and consulting operations.
Eligibility
Candidates applying for the Infosys Desktop Support Internship 2026 may need to meet requirements such as:
- Pursuing a bachelor’s, Master’s, or PhD degree in Computer Science, Information Technology, Information Systems, or a related field.
- Understanding basic computer hardware components and their functions.
- Knowledge of Windows, Linux, or other commonly used operating systems.
- Familiarity with software installation, configuration, and updates.
- Basic understanding of computer networking and internet connectivity.
- Knowledge of IP addresses, DNS, DHCP, and other basic networking concepts.
- Familiarity with technical troubleshooting and problem-solving methods.
- Understanding of help desk and IT support processes.
- Basic knowledge of ticketing and incident management systems.
- Awareness of cybersecurity practices for workplace devices.
- Familiarity with user account and access management.
- Knowledge of remote desktop or remote support tools can be useful.
- Ability to identify and document technical issues.
- Strong analytical and troubleshooting skills.
- Good written and verbal communication skills.
- Ability to work effectively with users and technical teams.
Roles & Responsibilities
A Desktop Support Intern at Infosys may be responsible for:
- Responding to basic hardware and software support requests.
- Helping users resolve common desktop and application issues.
- Installing and configuring approved software applications.
- Supporting operating system setup and maintenance.
- Diagnosing basic hardware problems involving computers and peripherals.
- Checking network connectivity and resolving basic connection issues.
- Creating, updating, and closing support tickets.
- Recording troubleshooting steps and resolutions.
- Escalating complex incidents to senior technical professionals.
- Assisting with computer and peripheral device setup.
- Supporting routine software updates and system maintenance.
- Helping manage user accounts and access-related requests.
- Following organisational IT security and support procedures.
- Using remote support tools where required.
- Preparing basic technical reports and documentation.
- Working with system administrators and infrastructure teams.
- Monitoring unresolved support requests and following up on pending issues.
- Supporting employees with basic technical guidance.
Application Process
Candidates interested in the Infosys Desktop Support Internship 2026 can follow these steps:
- Visit the official Infosys Careers website and search for Infosys Desktop Support internship opportunities.
- Review the job description and check the required degree, technical skills, location, duration, and eligibility criteria.
- Prepare a role-specific resume highlighting your education, IT knowledge, troubleshooting abilities, certifications, and relevant experience.
- Highlight technical projects or coursework involving operating systems, computer hardware, networking, software configuration, or IT support.
- Include relevant certifications, technical training, labs, academic projects, or practical experience with IT support tools.
- Submit the application and provide the information and documents requested in the job posting.
- Shortlisted candidates may be contacted for assessments, technical evaluations, or interviews, depending on the position.
- Technical and behavioural interviews can cover operating systems, hardware, networking, troubleshooting, IT support scenarios, problem-solving, and project experience.
Selection Process
The Infosys Desktop Support Internship selection process may include the following stages:
- Application Screening: The recruitment team reviews the candidate’s education, technical skills, certifications, projects, and overall profile.
- Technical Assessment: Candidates can be assessed on computer hardware, operating systems, networking, troubleshooting, and basic IT concepts.
- Technical Interviews: Interviews can cover Windows, Linux, networking fundamentals, software support, hardware issues, and IT service processes.
- Project Discussion: Candidates can discuss academic, personal, or technical projects and explain the tools and methods used.
- Troubleshooting or Problem-Solving Round: Candidates may be given a practical desktop, software, or connectivity issue and asked to identify a suitable solution.
- Behavioural Interviews: The interviewer assesses communication, teamwork, adaptability, customer handling, and problem-solving abilities.
- Final Selection: Selected candidates receive an internship offer and complete the required onboarding process.
Benefits & Perks
Infosys Desktop Support Interns may receive:
- Internship compensation, depending on the role and location.
- Exposure to professional IT support environments.
- Practical experience in diagnosing common technical problems.
- Technical guidance from experienced IT professionals.
- Experience with operating systems, hardware, and software applications.
- Exposure to networking and workplace connectivity issues.
- Familiarity with ticketing and incident management processes.
- Opportunities to develop troubleshooting and analytical skills.
- Understanding of enterprise IT support procedures.
- Exposure to IT security and access management practices.
- Experience working with technical and cross-functional teams.
- Opportunities to improve communication and user-support skills.
- Professional development through technical discussions and practical assignments.
- Experience working in a global technology and consulting environment.
FAQs
The Infosys Desktop Support Internship can include compensation. The amount and other benefits depend on the role and location. Candidates should check the specific internship posting for details.
The Infosys Desktop Support Internship does not have one fixed annual application date. Openings can be posted based on hiring requirements, internship programmes, and available positions.
Final-year students can apply for the Infosys Desktop Support Internship if they meet the education and other requirements mentioned in the specific internship posting.
Completing an Infosys Desktop Support Internship does not guarantee a pre-placement offer. Future employment depends on factors such as performance, business requirements, and available positions.
After submitting an Infosys Desktop Support Internship application, Infosys can review the candidate's profile against the job requirements. Shortlisted candidates can then be contacted for assessments or interviews.
Candidates can apply for another Infosys Desktop Support Internship opening if they meet its eligibility requirements. Each new job posting should be reviewed before applying.
Eligibility for the Infosys Desktop Support Internship depends on the individual job posting. Students from IT, Computer Science, Information Systems, or related fields with suitable technical and troubleshooting skills can apply for relevant positions.
The Infosys Desktop Support Internship can require skills such as operating systems, computer hardware, software troubleshooting, networking, ticket management, remote support, user assistance, and problem-solving. Some positions can also require knowledge of Linux, cybersecurity, or IT service management.
Candidates should start checking Infosys Desktop Support Internship 2026 openings several months before their preferred internship period. Application timelines can differ by role and location.
There is no single deadline for every Infosys Desktop Support Internship 2026 position. Candidates should check the application deadline mentioned in the individual job posting.
There is no single GPA requirement for every Infosys Desktop Support Internship position. Academic requirements can vary, so candidates should check the specific internship description for the applicable criteria.
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