Zuora Admin / Developer

Job description

• Assist AR team in day-to-day Billing Tasks requiring Bulk Actions.
• Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues.
• Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team.
• Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience
• Ensure the security and integrity of Zuora s environment by implementing best practices and security measures
• Configure and manage notifications within Zuora to keep cross-functional teams, informed of key events and updates
• Responsible for the change management and release process of Zuora Billing,
• Maintain up-to-date knowledge of system functionality, customization, and integration
• Assist Product Teams with Zuora Integrations

What skills do I need

• 3+ years of experience with Zuora Billing administration and configuration (in-house), at a SaaS Company
• A strong understanding of the quote-to-cash (Q2C) business process.
• Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes (Avalara)
• Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports
• Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration.
• Revenue Recognition, Financial Reporting, and Integration into the ERP system (NetSuite)
• Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization.
• Experience working in Zuora sandbox, including deployment across multiple environments
• Ability to work independently with minimal guidance as we'll as collaboratively with cross-functional teams

Benefits

• Best in industry salary
• Comprehensive medical coverage for yourself and your immediate family
• An environment where we'llbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions
• Unlimited vacation
• Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives