We are looking for an experienced and results-drivenZonal Sales Headto lead our Sales and Operations efforts in theSouth Zone / West Zonefor ourData Recovery, Data Erasure Services, and Software Products.
The ideal candidate will have a strong background indirect and indirect software sales, a proven ability to solution complex IT offerings, and experience in managing high-performing, multi-location teams. As Zonal Head, you will be responsible for owning the P&L, achieving revenue goals, and ensuring operational excellence across the assigned zone.
Key Deliverables
- Own overall business administration, revenue, profitability, and operations for all assigned branches in the Zone.
- Lead and manage multi-location branch teams to achieve zonal targets and operational excellence.
- Design and execute sales and operations plans, maintain healthy pipelines, and conduct regular business reviews.
- Drive new customer acquisition and explore untapped segments for short- and long-term growth.
- Deepen wallet share through strong account mapping and relationship building with existing clients.
- Maintain and grow client relationships, ensuring consistent repeat business and high satisfaction levels.
- Build strategic relationships with key decision-makers in IT and procurement departments.
- Conduct competitive benchmarking and market analysis to provide actionable insights to teams and leadership.
- Capture emerging customer needs and relay insights to R&D and product teams to fuel innovation.
- Lead regular client visits with the sales team to strengthen relationships and motivate performance.
- Mentor and train the sales team, fostering peak performance, motivation, and capability development.
- Build, retain, and inspire a high-performing team while ensuring adherence to SOPs and compliance.
- Strategize and represent the company at trade events to drive brand visibility and business opportunities.
- Deliver regular progress reports and sales forecasts using key metrics for internal and external stakeholders.
- Ensure high levels of client satisfaction and service quality at all times.
Experience and Skills
- 12 -18 years of progressive experience in software/IT services sales to corporate clients.
- Proven experience of managing multi-location operations with teams of 20+ professionals, driving revenue growth and operational excellence.
- Strong strategic mindset with exceptional analytical and communication skills to influence stakeholders at all levels.
- Well-established relationships across large, mid-sized, and SMB B2B segments, leveraging both direct and indirect (channel) sales models.
- Hands-on understanding of digital lead generation and social media marketing to support sales initiatives.
- Meticulous attention to detail, ensuring flawless execution and consistent achievement of business targets.
- Strong written and verbal communication skills in English are mandatory, along with fluency in local languages. Proficiency in other Indian languages will be an added advantage.
Qualification:
- Any Graduate or BE/B.Tech in IT or related fields (Preferred).
- Certifications in Backup, Storage, Windows, or VMware are a plus.
- PGDM/MBA in Sales & Marketing (Preferred)
Core Competencies / Leadership & Behavioral Skills
- Excellent interpersonal skills to build and maintain strong relationships with clients, partners, and internal teams.
- Confident presentation skills to effectively communicate complex solutions to diverse audiences.
- Strong emotional intelligence and behavioral skills to lead, motivate, and manage teams across multiple locations.
- Ability to adapt communication style and approach based on stakeholder needs and cultural nuances.