Zonal Manager_Field Sales and Servicing

Indiamart Intermesh Limited

Surat

7-10 Years

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Posted 6 hours ago
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Job Description

This is a P&L Leadership position that involves servicing existing customers by offering them a world-class service experience. The focus is on up-selling premium packages, client retention, ensuring customer delight through a need-sensitive client servicing team, and executing various marketing initiatives.

Educational Qualifications:

Any graduation ,and MBA/PGDM

Job Responsibilities:

Grow the business in terms of top-line & bottom-line for the Zone
Develop & execute the annual operating plan - revenue & cost planning and forecasting
Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing paid members
Ensure timely delivery of services to clients
Analyze customer feedback, draw business intelligence and review the benefits of core services being offered and ensure a high client satisfaction level
Setup a system that delivers high customer retention
Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight

Candidate Attributes:

Data analytic
Customer focus & service orientation
IT savvy & process orientation
Minimum experience of 5+ years in managing a large team size of 100+people

More Info

Job Type:

Permanent Job

Industry:

E-Commerce

Role:

Area /Territory Sales Manager, Relationship Mgr /Account Servicing, Regional Sales Manager

Function:

Sales/Business Development

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Indiamart Intermesh Limited

IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small and medium Enterprises (SMEs), large enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy.
Over the last 28 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'to make doing business easy', appropriately depicts our approach. With 104 million product offerings and 7.8 million responsive supplier base, we provide ease and convenience to our 187 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.
IndiaMART has been the proud recipient of the "Most Promising Company of the Year” at the CNBC Awaaz CEO Awards in 2019, ‘Video Content in a Business Website- Special Mention’ at Video Media Awards and Summit 2019, ‘Best Online Classified Website’ at Drivers of Digital Summit & Awards 2018, ‘Best Business App Award’ at GMASA 2017, ‘Special Contribution Award’ at WASME – Super SME Awards 2016, Manthan Award South Asia and Asia Pacific 2013 under the ‘E-business and Financial Inclusion’ category and Red Herring 100 Asia Awards 2008.
IndiaMART has over 5,186 employees located across 61 offices in the country. We look forward to having you as a part of the team.

Job ID: 107342417

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