Job Description
Job Purpose: This role is responsible for driving inventory visibility, order fulfillment, and depot space planning across their respective zone. This role supports zonal sales targets through proactive collaboration, data-driven insights, and execution of strategic projects. The incumbent will also lead initiatives to optimize inventory health, enhance service levels, and build capability within the zonal fulfilment team
KRAs:
Key Result Areas | Supporting Actions |
Cross-functional Collaboration & Capability Building | - Develop strong cross-functional relationships to support organizational goals and demonstrate business acumen.
- Train and mentor Zonal Fulfilment Executives (ZFEs) to independently manage West Zone operations.
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Inventory Visibility & Sales Support | - Ensure timely and accurate visibility of SOH (Stock on Hand), SIT (Stock in Transit), and STO (Stock Transfer Orders) for the sales team.
- Conduct timely calls with RCMs, RSMs, and ZSMs in West Zone to support critical items and depot space planning.
- Undertake market visits to gather insights and resolve fulfilment issues.
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Service Level & Order Fulfillment | - Monitor timely order fulfillment rates and resolve bottlenecks to improve service levels.
- Enable regional hub redistribution to achieve complete zone-level service target.
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Inventory Health & Liquidation | - Track SKU-level VSL (Volume Service Level) at month-end and opening stock levels.
- Identify excess and ageing stock across zones and collaborate with sales teams for liquidation.
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