Zoho Technical Lead

Technical Responsibilities:

• Lead the design, customization, and development of Zoho applications including Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho One products.

• Architect and implement end-to-end Zoho solutions based on business needs.

• Integrate Zoho apps with third-party platforms (via APIs, Deluge scripts, or webhooks).

• Manage and mentor a team of Zoho developers, ensuring adherence to coding standards and project timelines.

• Gather business requirements and translate them into technical specifications.

• Design workflows, automation, and custom functions using Deluge scripting and Zoho Creator.

• Monitor system performance, troubleshoot issues, and implement necessary enhancements.

• Collaborate with business teams to ensure effective use of Zoho tools and drive adoption.

• Stay updated with new Zoho features, releases, and best practices to recommend improvements.

• Prepare Technical documentation for customer requirements.

• Provide time estimates against customer requirements .

Team Management & Leadership Responsibilities:

• Lead, mentor, and guide a team of Zoho developers, ensuring effective work allocation, code reviews, and performance management.

• Set clear technical goals and ensure alignment with business and project objectives.

• Conduct regular team meetings, track progress, and remove blockers to ensure timely project completion.

• Facilitate training sessions and knowledge sharing to strengthen team skills in Zoho development and integrations.

• Collaborate with cross-functional teams including Project Managers, Business Analysts, and QA teams to deliver seamless solutions.

• Implement Agile/Scrum practices within the team to improve productivity and project visibility.

• Maintain a positive and collaborative work culture by motivating the team and recognizing individual contributions.

• Review and optimize project workflows for better efficiency and resource utilization.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum 5+ years of experience working with the Zoho ecosystem.

• Strong expertise in Zoho CRM, Zoho Creator, Zoho Flow, Zoho Analytics, and Deluge scripting.

• Hands-on experience with Zoho API integrations, custom modules, and functions.

• Proven ability to manage projects and lead technical teams.

• Strong problem-solving, analytical, and debugging skills.

• Excellent communication, collaboration abilities and stakeholder management skills.

• Familiarity with Agile/Scrum methodologies.

• Experience integrating Zoho with third-party platforms.

• Knowledge of JavaScript, HTML, CSS, or REST APIs.

• Zoho Certified Developer or Zoho Creator Certification.

• Prior experience in SaaS or CRM implementation projects.