Zoho One Implementation Expert

We are seeking a Zoho One Implementation Expert who will take ownership of our existing Zoho setup, continuously improve it, and ensure it serves as the backbone for scaling our business. You will be responsible for enhancing workflows, creating impactful dashboards, implementing automations, and integrating AI tools to boost team productivity and business performance.

You will also guide and mentor a small internal tech team and collaborate with external consultants/vendors where required.

• Optimize and enhance our Zoho One ecosystem (CRM, Books, Creator, Analytics, Cliq, and other apps).

• Design and implement automated workflows that reduce manual effort and improve efficiency.

• Build and maintain role-based dashboards and reports for individuals, teams, departments, and management.

• Work on custom app development in Zoho Creator using Deluge scripting.

• Integrate Zoho with AI tools and external applications to enable smarter decision-making.

• Manage and mentor a small internal tech team to deliver high-quality Zoho solutions.

• Liaise with external consultants/vendors for advanced customizations and integrations.

• Collect requirements from business teams, translate them into technical solutions, and ensure timely delivery.

• Run continuous improvement sprints to evolve systems and processes.

  
  
  
  

• Proven hands-on expertise with Zoho One suite (CRM, Books, Creator, Analytics, Cliq).

• Strong knowledge of Deluge scripting, workflow automation, and Zoho Creator app building.

• Experience in Zoho Analytics dashboards and reporting.

• Familiarity with API & integrations (Zoho Flow, webhooks, external tools).

• Understanding of business process mapping across Sales, Finance, and Operations.

• Exposure to AI/automation tools and ability to integrate them with Zoho.

• Project management ability to prioritize, deliver, and document solutions.

• Strong problem-solving skills, ownership mindset, and continuous learning attitude.

  
  
  
  

• Direct impact on company-wide efficiency and growth.

• Work on end-to-end Zoho & AI implementations, not just admin tasks.

• Leadership exposure by reporting directly to the Founder & CEO.

• Be part of a fast-growing company with a clear A-Team culture: ownership, growth mindset, customer centricity, and continuous improvement.

Duratuf has exported to 61+ countries and is on a mission to scale rapidly by building an A-Team. We already use Zoho One extensively across Sales, Finance, Operations, and Support. Now, we want to take our digital transformation further by optimizing Zoho One, automating processes, and applying AI to accelerate growth.