Zoho Functional Consultant/ Business Analyst

Role & responsibilities

Requirements Gathering: Collaborate with clients to understand their business processes, objectives, and challenges. Conduct in-depth requirements gathering sessions to identify their software needs.

Solution Design: Develop customised solutions using Zoho People and other Zoho applications to meet the client's specific business requirements. Create detailed functional and technical documentation.

Configuration and Customisation: Configure and customise Zoho People to align with the client's business processes. This includes creating custom modules, workflows, fields, and reports.

Integration: Integrate Zoho People with other third-party applications, ensuring seamless data flow and system interoperability.

Training: Provide training and support to end-users, enabling them to effectively utilise Zoho People and associated applications.

Testing: Conduct thorough testing of configured solutions to ensure they meet the client's requirements and are free of errors or issues.

Optimisation: Continuously monitor and evaluate the performance of Zoho applications, identify areas for improvement, and implement optimisations to enhance efficiency and effectiveness.

Troubleshooting: Investigate and resolve technical issues and challenges related to Zoho People and other Zoho applications.

Client Communication: Maintain clear and open communication with clients throughout the implementation and optimisation process, providing updates and addressing their concerns.

Documentation: Create and maintain detailed documentation of the Zoho People configuration, customisation, and processes for reference.

Preferred candidate profile

• 0-2 Yrs of experience
• Strong English written and verbal communication skills are a must.
• To lead with a hands-on approach a deep dive analysis of the customers needs and requirements.
• Is confident, articulate, succinct, professional and has sound judgment and critical thinking skills.
• Self-Motivated and Tenacious with excellent follow through skills.
• Ability to act independently, take initiative and drive tasks and issues to resolution.
• Business automation and workflow process development desirable.
• Prior knowledge of any HRMS/ CRM software is preferable.
• HRMS/CRM IMPLEMENTATION experience is an added advantage

Job Location - Mogappair West, Chennai

Time - 9AM - 6pm

Face 2 Face interview Mandatory

Walkin Timings - 10 AM - 4PM

Walk-in details

Linz Technologies Cdc 3 Office

Mogappair, Chennai - 37

https://maps.app.goo.gl/k1trsWXcujdg2tFc8

Whatsapp - 9150222779

Email - [Confidential Information]

www.linztechnologies.com

www.linztechnologies.in