We are seeking a skilled Zoho Trainer cum Developer who will be responsible for the Optimization of Zoho applications. The role also involves conducting training sessions for internal teams to ensure effective utilization of Zoho tools across the organization.
Key Responsibilities:
- Manage Zoho applications including Zoho CRM, Zoho Books, Zoho Creator, Zoho Analytics, Zoho Projects, and other Zoho One suite products.
- Develop custom functions, workflows, and automation using Deluge scripting.
- Integrate Zoho applications with third-party systems and APIs.
- Analyze business requirements and translate them into scalable Zoho solutions.
- Troubleshoot system issues and provide timely technical support.
- Optimize existing Zoho setups to improve efficiency and performance.
- Maintain documentation for all development, configurations, and processes.
Conduct training sessions on Zoho applications for internal teams and external clients
Provide hands-on guidance and support to users on Zoho tools
Assist in the basic setup, customization, and usage of Zoho applications
Help employees understand workflows and improve system adoption
Troubleshoot basic Zoho-related issues and provide timely support
Prepare simple training materials, user guides, and documentation
Stay updated with Zoho features to enhance training effectiveness
- Create user manuals, guides, and training materials.
- Provide ongoing support and guidance to users to enhance adoption.
Requirements
Minimum 1-2 years experience with Zoho suite (especially Zoho CRM, Creator, and Books).
Experience with API integrations and third-party tools.
Good understanding of business processes and workflow automation.
Excellent communication and presentation skills.
Prior experience in training or mentoring users is highly preferred.
Problem-solving mindset with attention to detail.
Zoho Certification (preferred but not mandatory).
Willingness and ability to train and support internal and external stakehholders on Zoho tools
Problem-solving attitude with a proactive approach
Ability to understand business requirements and implement solutions
Basic knowledge of integrations or automation is an added advantage
