Key Information:
Designation: Executive - Process Automation / Zoho Developer
Department: Process Automation
Location: Gurgaon
Experience: 2- 4 Years
Prerequisites for the Job Role
- 2 - 4 years of experience in Zoho CRM, Zoho Desk, Zoho Books, and/or Zoho Creator
- Good knowledge of MS Excel and Google Sheets.
- Strong aptitude and willingness to learn new software and automation tools.
- Ability to understand business processes and identify opportunities for automation.
- Good analytical, troubleshooting, and communication skills.
Roles and Responsibilities
- Assist and support the automation of existing and new processes using Zoho products and other automation tools.
- Manage and monitor day-to-day automation tasks, workflows, and system-related requirements.
- Understand requirements from different departments, assist in converting them into automated workflows and identify areas for improvement.
- Configure and maintain Zoho modules, workflows, forms, reports, and automation rules.
- Support integrations between different software using APIs, Zapier, webhooks, or similar tools.
- Troubleshoot automation issues and coordinate with relevant stakeholders for timely resolution.
- Maintain documentation of workflows, integrations, and process changes.
- Continuously identify opportunities to make business processes simpler, faster, and more efficient.
