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IDESLABS

Zendesk Admin/Developer

2-5 Years
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  • Posted 27 days ago
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Job Description

Roles and Responsibility

  • Manage and maintain Zendesk instances, including configuration, customization, and troubleshooting.
  • Develop and implement custom solutions using Zendesk's API and SDK.
  • Collaborate with cross-functional teams to identify and prioritize project requirements.
  • Design and implement automation scripts to improve efficiency and productivity.
  • Troubleshoot and resolve technical issues related to Zendesk.
  • Ensure data security and compliance with organizational policies.

Job Requirements

  • Minimum 2 years of experience in Zendesk administration and development.
  • Strong knowledge of Zendesk's features, functionality, and architecture.
  • Experience with programming languages such as Java, Python, or Ruby.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment.
  • Strong communication and interpersonal skills.

More Info

About Company

Since its established in August 10 2013 in Hyderabad , Telangana, India,
IDESLABS Pvt Ltd has committed to provide high quality of Consulting Services and Corporate Trainings to our customers in locally in India and across the globe.
With our TEAMs passion towards the organization development and commitment towards excellence service to our customers within a less span of time IDESLABS has become a leading supplier for Corporate Trainings and Consulting Services for small and large business organizations.

Job ID: 132226443

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