Position Title : Technical Writer – Master Spare Manual
Organization Context
Position Title
Technical Writer – Master Spare Manual
Employee Name
Grade :
M08/M09
Department
Master Documentation
Location:
Shirwal/Kandivali/Talegaon
Reports To
TeamLead– Master Spares Manual
Reported By
NA
ACG is the world's only integrated pharma manufacturing solutions company. We are headquartered in Mumbai , India. ACG has a presence in over 100 countries with its products and services that strive to provide world-class technology across multiple domains. We offer a complete range of solutions beginning with empty capsules; granulation and tablet coating; capsule filling; tabletting; packaging films; blister packing and carton packing to the end-of-line solutions and track and trace systems.
We have an opportunity in ACG Engineering of a
Technical Writer – Master Spare Manual .
Development and review of Master Spares Manuals for ACGE machines to fulfil Master Documentation development plans.
Strategic And Planning
- Planning for executing on-time delivery of Master Spares Manuals in line with departmental goals
- Participate/Contribute to continuous improvement of Master Spares Manuals.
Functional
Core :
- Oversee Master Spares Manuals to fulfil documentation development plans.
- Develop and implement Spares Manuals for Key accounts/Major customers to support spares business function.
- Collaborate with cross functional team to obtain information to prepare Master Spares Manuals
- Understand stakeholder's requirements, BOM, ECN, PLM, DDLC.
- Analyze gathered input information and interviewing CFT for corrections if any.
- Collaborate with Project Documentation Spares team to validate the Master Spare Parts Manuals
- Self-review of the Master Spares Manuals to ensure the accuracy of Spares Manual
- Drive CFT review to receive inputs from various functions for the improvement of Master Spare Parts Manuals
- Ontime & First Time Right completion of Master Spares Manuals with reference to ACGE Company standards.
- Collaborate with Engineering Team, Service and QA team to validate Master Spares Manuals
- Complete the project with the Project Acceptance Form involving all stakeholders.
Internal Process
- Support Team lead to prepare and update departmental weekly/monthly report
- Prepare and Maintain reports on CFT feedback and improvement actions suggested by various functions
People Development
- Drive and maintain Customer Centric culture within documentation teams to fulfil desired customer needs.
- Support team members to fulfil their job responsibilities.
- Support Project documentation writer to implement Master Spares Manual for projects.
- Key Result Areas
- Ontime & First Time Right completion of Master Spares Manuals as per ACGE Company standards
- Self-review of the Master Spares Manuals to ensure the accuracy of documents.
- Drive CFT review to receive inputs from various functions for the improvement of Manuals.
- Validation of Master Spares Manuals
- Prepare Spares manuals for Key accounts/Major customers to support spares business function.
- Key Interfaces
Internal Interfaces
External Interfaces
- NPD/AE team (to receive the Engineering inputs & to review master documentation)
- After Market teams (to receive site feedback and align documentation with After-Market requirements) QA team (for validation of master documentation)
- Supplier
- Key Competencies
Technical/Functional Competencies
(It will flow into Interview Assessment Form)
Leadership Competencies
(L-Compass as per grade)
- Sound experience in understanding Engineering Products and Processes
- Experience with Publication tool like Solid Edge 3D Publication or similar tool, Teamcenter Visualization, Content Management System, Adobe Acrobat, Adobe Illustrator and MS Office suit
- Sound experience in Engineering Change Management / Change Control to prepare and maintain accurate Spares Manuals
- Sound Experience with SAP and Teamcenter
- Understanding of engineering data and analyses engineering drawings, BOM and convert into literature and preparing illustrations
- Communication
- Innovation
- Problem-Solving
- Cross-Functional Team Working
- Quality and Service Orientation
- Delivering Consistent Results
- ACG Persona
Persona
Level
Competency
Level
- Educational and Experience Requirements
Minimum Requirement
Desired
Level of Education
- Diploma/BE Mechanical/Production
- Diploma in Technical Writing
Experience
