WPS Solution Architect

Role: Lead – WPS Solution Architect

Experience: 10–18 Years

Location: PAN India

Domain: Workplace Services (WPS) Infrastructure

Job Summary

We are looking for an experienced Workplace Services (WPS) Solution Architect to lead the design and transformation of end-user computing, digital workplace, collaboration, mobility, and workplace infrastructure solutions. The ideal candidate will drive enterprise workplace modernization initiatives, define technology roadmaps, and architect secure, scalable, and user-centric workplace services for large global organizations.

Key Responsibilities

• Architect end-to-end Workplace Services solutions covering End User Computing (EUC), collaboration, mobility, and digital workplace services.
• Lead workplace transformation and modernization programs.
• Design and govern Microsoft 365, Intune, SCCM/MECM, Windows 11, and Modern Workplace solutions.
• Define workplace architecture standards, operating models, and service frameworks.
• Drive adoption of automation, self-service, and AI-driven workplace support solutions.
• Collaborate with security, network, cloud, and infrastructure teams for integrated solutions.
• Lead solution design workshops, assessments, and client discussions.
• Prepare HLDs, LLDs, roadmap documents, and technical proposals.
• Support presales, RFP/RFI responses, solution estimation, and technical governance.
• Ensure workplace services align with security, compliance, and business requirements.

Required Skills

• Workplace Services (WPS) Architecture
• End User Computing (EUC)
• Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint)
• Microsoft Intune & Endpoint Management
• SCCM/MECM Administration
• Windows 10/11 Deployment & Lifecycle Management
• Azure Virtual Desktop (AVD) / Citrix / VMware Horizon
• Identity & Access Management (Azure AD / Entra ID)
• Mobile Device Management (MDM/MAM)
• Collaboration & Unified Communications
• Workplace Security & Compliance
• ServiceNow Integration
• ITIL Service Management
• Automation using PowerShell and Endpoint Automation Tools

Preferred Certifications

• Microsoft Certified: Enterprise Administrator Expert
• Microsoft 365 Certified: Modern Desktop Administrator
• Azure Solutions Architect Expert
• ITIL Foundation/Managing Professional
• VMware Workspace ONE Certification
• Citrix Certified Professional (CCP)

Soft Skills

• Strong stakeholder and customer management
• Excellent solutioning and consulting skills
• Experience leading large workplace transformation programs
• Strong presentation, documentation, and governance capabilities
• Team leadership and mentoring experience