As a Workplace Digital Experience Engineer, you will play a vital role in elevating the digital experience for our clients. In this position, you will be responsible for managing crucial technologies like Nexthink and 1E. Your expertise in these tools will be pivotal in ensuring that our digital workplace remains efficient, secure, and user-focused. This role offers a unique opportunity to make a substantial impact on the way we shape and enhance our digital workplace environments. You will work closely with a talented team to implement workplace automation solutions and drive innovation. As a key driver of our digital workplace, you will be central in developing and maintaining a superior user experience. This role offers the chance to grow your technical skill set, influence the future of the workplace, and deliver remarkable digital experiences for our clients.
Responsibilities: - Manage and optimize Nexthink and 1E technologies to enhance digital workplace performance. - Collaborate with a dynamic team to develop and implement workplace automation solutions, improving operational efficiency. - Play a crucial role in ensuring a seamless and secure user experience within the digital workplace environment. - Monitor, troubleshoot, and enhance system security, data protection, and performance. - Implement data-driven decision-making and automation within the digital workplace.
Qualifications: - Proven experience with Nexthink, 1E, and workplace automation development. - Strong knowledge of digital workplace technologies, including collaboration tools, remote desktop solutions, and service desk platforms. - Proficiency in incident management, service level agreement (SLA) management, and IT service delivery. - Excellent communication and client-facing abilities. - Problem-solving and critical-thinking skills to drive operational improvements. - Knowledge of industry-standard frameworks like ITIL for service management. - Experience with cloud-based digital workplace technologies. - Knowledge of cybersecurity and data privacy best practices in the digital workplace. - Understanding of emerging workplace trends and technologies. - Vendor management and contract negotiation skills.
If you are a passionate technologist with experience in Nexthink, 1E, and a commitment to shaping the future of digital workplaces, we encourage you to apply. Join our team dedicated to delivering outstanding digital experiences and transforming the workplace of tomorrow. Apply today to become our Workplace Digital Experience Engineer and be part of a journey that empowers digital workplace innovation.
Bachelor Of Computer Application (B.C.A), Bachelor Of Technology (B.Tech/B.E), Master in Computer Application (M.C.A), Masters in Technology (M.Tech/M.E)
NTT DATA is a top 10 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life. NTT DATA offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide. Our roots cross continents and cultures, dating back five decades. Since the foundation of NTT DATA , we have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to NTT DATA: the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur
