Workforce Planning Manager

About the Company

QualityKiosk Technologies is one of the world's largest independent Quality Engineering (QE) providers and digital transformation enablers, helping companies build and manage applications for optimal performance and user experience. It is one of the world's largest independent quality assurance providers, headquartered in Navi Mumbai, India. We help provide Quality Assurance Solutions & Services to 300+ Clients of all sizes around the world, across various verticals and geographies i.e., with operations spread across 25+ countries and a workforce of more than 4000 employees, the organization enables some of the leading banking, retail, ecommerce, government, automotive, telecom, insurance, OTT, entertainment, pharmaceuticals, and BFSI brands to achieve their business transformation goals. QualityKiosk Technologies is a pioneer in Quality Engineering. The company has been featured in renowned global advisory firms reports, including Forrester, Gartner, The Everest Group, and Hurun Report, for its innovative, IPled quality assurance solutions and the positive impact it has created for its clients in the fastchanging digital landscape. The company was named the Best IT Employer of the Year Award by the prestigious Business Leader of the Year Award by ET Ascent and World HRD Congress in 2023 and the Best Company to Work for 2022 by Business Connect Magazine.

About the Role

Should have a good working knowledge of Resource Management Group.

Responsibilities

• Ensure demands are fulfilled as per the SLA.
• Should be aware of working of practices, RMG.
• Should be publishing Demand report and Bench report at BU level.
• Explain & effectively communicate with Delivery.
• Leading the call within team for internal supply and address the concern with the recruitment team for faster closure.
• Provide weekly and monthly updates on demand progress against the Fulfilment Plan to internal Leadership teams.
• Participate in the discussion with BU/Practice/Recruitment to understand the overall fulfilment strategy being agreed.
• Document and publish Fulfilment Plan with inputs from practices and recruitment.
• Regular follow up with Recruitment/Practice for building the proactive supply.
• Building rapport with the TL/DH/BU Head and managing client interviews, provide timely feedback to Recruitment for offer release.
• Ensure fulfilment for the Account from within the available resource pool, roll offs, proactive hiring across regions.
• Keep close tab on resources movement across region and also within the BU where there are requirements across location.

Qualifications

Any Graduate

Required Skills

Bench Management, Resource Allocation, Capacity Planning etc.