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Workforce Engagement/ Lead Analyst, Workforce Engagement

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Job Description

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are seeking for thr role of Lead Analyst, Workforce Engagement

Business Area Overview

At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC's global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.

In This Role You Willl Be Responsible For

This is a valued role in:

  • Supporting the Engagement Lead in fostering a sense of community and belonging across the team, increasing engagement for staff through targeted, meaningful and consistent activity.
  • Helping to shape and deliver internal Enterprise Technology specific engagement plans that connect back to, and support key strategies across Technology, and the wider Bank.
  • With or on behalf of the Engagement Lead, representing Enterprise Technology in comms and engagement forums.
  • Supporting the agenda and organisation of forums including All Hands, Town Halls, colleague exchanges, and others as appropriate and understanding feedback data provided at these forums.
  • Assisting in / creating and disseminating high quality, clear, engaging content for a range of key stakeholders.
  • Working on programmes that support targeted learning across the team, driving knowledge sharing and DEI (Diversity, Equity and Inclusion) initiatives.
  • Being active in, and connecting with, various DEI forums across Technology in alignment with the Engagement Lead.
  • Working on initiatives that support and develop talent across the department and enable the well-being and psychological safety of the team.
  • Supporting positive change across the organisation through a strong network of colleagues who contribute to culture change, comms and engagement, and support the Technology Strategy and People Strategy for GCIO.

Essential Candidate Requirements (experience, Skills, Competencies Etc.)

  • An experienced engagement analyst (project coordinator) with experience supporting and delivering people initiatives across a wide range of topics (including but not limited to; DEI, learning & development, recognition, talent planning).
  • Ability to support on and/or deliver high quality engagement forums, such as Townhalls, All Hands, exchanges and other colleague information and feedback sessions, often in partnership with stakeholders and collaborators.
  • Awareness of creating high-quality, compelling internal communications that support key messages. Interest in, and respect for branding guidelines as set out by the organisation.
  • Able to produce creative, high-quality materials using tools such as Zoom, Slido, MS PowerPoint. Strong presentation skills is advantageous.
  • Excellent interpersonal skills, with the confidence to work effectively with stakeholders of varying levels of seniority across diverse networks and multi-regional geographies.
  • Desirable: Exceptional organisational skills and attention to detail, with the ability to manage multiple threads of work under pressure to tight timelines and remain calm.
  • Desirable: Ability to analyse data/research, summarise and inform conversations taking a data driven approach.

You'll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSDI

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Job ID: 135655035