Workflow Engineer

Key Responsibilities:

• Advanced Workflows uaa awe CRON workflows STREAM workflows Advanced Workflows event driven logic timer based qualification alarm correlation
• RACR rules development uaa med fme JavaScript based alarm classification rules problem Code assignment severity overrides RA specific rule blocks
• Alarm management alarm lifecycle raise clear acknowledge alarm correlation RCA creation soak timers flapping detection persistence qualification
• UAA integrations Kafka message production consumption Remedy API integration ticket creation API Gateway
• Python scripting Remedy integration scripts advanced trouble ticket
• py Kafka consumer logic payload construction
• RA Resource Adapter management RA certification alarm PM data collection device onboarding
• UAA platform operations environment promotion Lab Stage Production UAA UI File Manager workflow import export platform upgrades
• Database PostgreSQL queries against uaa core db alarm history occurrence patterns

Technical Requirements:

• Linux administration RHEL based systems shell scripting log analysis process management
• Kubernetes Rancher container orchestration pod management uaa awe pods deployment troubleshooting
• Kafka topic management consumer groups message schemas JSON troubleshooting message flow
• GitLab Git workflows merge requests branch management CI CD pipelines
• TrapStation SNMP trap collection and forwarding
• Networking fundamentals SNMP ICMP syslog alarm protocols understanding of telecom ISP network elements
• Remedy ITSM ticket lifecycle creation field mapping API integration
• Telecom ISP fault management background
• Jira workflow experience Agile Framework

Preferred Skills:

Technology->Microsoft Technologies->Windows Workflow Foundation,Technology->OpenSystem->Python - OpenSystem,Technology->Integration->Confluent Kafka,Technology->Oracle Cloud->PaaS - Integration,Technology->Agile Management->Agile Management Tools->JIRA