Total experience of 10 to 15 years out of which 5-10 years required in IT infrastructure, systems architecture, ServiceNow development and architecture with a focus on workflow automation.
Education Level: Bachelors degree in Computer Science, or related field (Masters degree preferred).
Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability
Specific Skills: Proficient in ServiceNow platform capabilities, including Flow Designer, IntegrationHub, Orchestration, and Custom Applications.
Strong understanding of ServiceNow scripting (JavaScript, Glide APIs).
ServiceNow Certified System Administrator (CSA) - required.
ServiceNow Certified Application Developer or Certified Implementation Specialist - preferred
Mandatory skills
Understanding of DevOps practices and CI/CD pipelines within ServiceNow
Expertise in integrating ServiceNow with third-party applications using REST/SOAP APIs.
Hands-on experience with ServiceNow ITSM, ITOM, HRSD, or similar modules.
Knowledge of database management, reporting, and ServiceNow security features.
