Workday / Phenom Testing Test Manager / Delivery Manager

Experience:

10+ years in Quality Engineering/Test Management, with experience leading enterprise HR technology testing programs involving Workday and/or Phenom platforms.

Role Summary:

We are seeking an experienced Test Manager / Delivery Manager to lead and manage a team of 15+ QA professionals supporting Workday and Phenom implementation, integration, enhancement, and production support initiatives. The ideal candidate will be a customer-facing leader who can understand business challenges, define testing strategies, recommend solutions, and ensure successful delivery of quality outcomes.

Key Responsibilities:

• Lead and mentor a team of 15+ testers across Workday and Phenom testing engagements.
• Act as the primary point of contact for client stakeholders, driving effective communication and relationship management.
• Understand business requirements, analyze problem statements, and propose appropriate testing and quality assurance solutions.
• Define and manage test strategy, test planning, resource allocation, risk management, and delivery milestones.
• Coordinate functional, integration, end-to-end, regression, and UAT support activities across Workday, Phenom, and related third-party systems.
• Drive defect triage, issue resolution, and quality governance while ensuring adherence to timelines and delivery commitments.
• Track testing progress, risks, defects, and quality metrics, providing regular status updates to stakeholders.
• Identify opportunities for process improvement, automation, and testing optimization.

Required Skills:

• Strong experience in Workday testing (HCM, Payroll, Benefits, Recruiting, Talent, Learning, Integrations, etc.).
• Good understanding of Phenom Talent Experience Management (TXM) platform, including Career Site, CRM, Talent Marketing, Recruiting, and Workday/ATS integrations.
• Proven experience managing QA teams of 15+ members and handling client-facing delivery responsibilities.
• Strong stakeholder management, communication, analytical, and problem-solving skills.
• Experience with Agile delivery methodologies and tools such as JIRA, Azure DevOps, TestRail, or Testmo.
• Familiarity with workday automation frameworks and tools.

About QualiZeal

QualiZeal is a next-generation Quality Engineering and Digital Assurance company focused on enabling enterprises to deliver high-quality, scalable, and resilient digital experiences. With deep expertise in Performance Engineering, AI-led Quality Engineering, and Reliability practices, QualiZeal helps organizations accelerate transformation through innovation, automation, and platform-led delivery models.

We partner with global enterprises across industries, combining domain expertise with cutting-edge technologies such as AI/GenAI, observability, and cloud to drive measurable business outcomes. Our focus on engineering excellence, customer-centricity, and continuous innovation empowers clients to achieve faster releases, improved reliability, and superior performance at scale.

At QualiZeal, leadership roles offer the opportunity to shape strategy, build high-impact teams, and drive meaningful transformation for clients worldwide.