Provide daily production support for Workday Financials modules, with a focus on Procure-to-Pay (P2P), Requisitions, Expenses, Asset Management, and Banking & Settlements.
Configure and maintain Workday business processes, security, and functional setups specifically related to P2P and Financials.
Troubleshoot system issues, conduct root-cause analysis, and resolve incidents and service requests promptly.
Support enhancement requests by gathering requirements, conducting impact analysis, building configurations, and coordinating user testing.
Collaborate with Finance, Procurement, Accounts Payable, and other cross-functional teams to understand process needs and deliver tailored Workday solutions.
Monitor and support data integrations related to Requisitions, Expenses, and Banking, working with technical teams as necessary.
Develop and maintain Workday reports, dashboards, calculated fields, and audit checks to ensure data quality and integrity.
Recommend and implement process improvements and system optimizations for better efficiency and user experience.
Utilize 35 years of hands-on Workday Financials experience, with expertise in Requisitions/Procurement, Expenses, Banking & Settlements, Asset Management, and Accounting Centre.
Apply strong understanding of P2P processes, Accounts Payable workflows, and Workday configuration (business processes, security, EIBs, condition rules, custom validations, and reporting).
Demonstrate strong analytical, troubleshooting, communication, and stakeholder management skills.
Effectively manage multiple priorities, meet deadlines, and document system configurations in a fast-paced production environment.
