Job Description

Role & responsibilities

• Gather business information and incorporate into project plans with project manager or lead. Provide timely and accurate documents and communication to project team.

• Work on complex projects in identifying business requirements, creating project and process specifications for new and/or enhanced systems.

• Ability to provide accurate, timely & responsive services and communication to the business on more complex problems.

• Solve a variety of complex system and system-related problems for the business as it relates to business requirements and technology, in addition to helping design or implement systems.

• Identify and implement process improvements which, includes a quality inspection.

• Drive quantifiable results through facilitating interaction with the business.

• May provide effective people training on the process.

• Act as champion for the team and intervene on matters that create roadblocks to individual or organizational success.