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Work From Home

Company name confidential
0-1 Years
3 - 4 LPA
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Job Description

Description

Hindi language is compulsory

We are seeking a dedicated and motivated individual to join our team for a Work From Home position. This role is ideal for candidates with 0-1 years of experience who are looking to start their career in customer service. The successful candidate will be responsible for assisting customers with their inquiries and ensuring a high level of satisfaction.

Responsibilities

  • Assist customers via phone, email, or chat to address inquiries and resolve issues.
  • Provide accurate information about products and services offered.
  • Maintain customer records and update account information as needed.
  • Collaborate with team members to improve customer service processes.
  • Meet performance metrics related to customer satisfaction and response times.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Basic knowledge of customer service principles and practices.
  • Proficiency in using computers and common software applications (e.g., MS Office, CRM systems).
  • Strong problem-solving skills and the ability to think critically.
  • Ability to work independently and manage time effectively.
Spotlight
  • Joining goodies, Gifts on festivals, Annual leaves

12th Class (XII)

More Info

Industry:
Function:
Employment Type:
Open to candidates from:
Indian

Job ID: 147312515

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