This is a remote position.
Mail:- [Confidential Information]
Telecaller is responsible for initiating outbound calls or handling inbound inquiries to promote products/services, generate leads, and address customer concerns. They follow scripts, maintain accurate customer databases, and aim to meet sales or service targets. Key skills include excellent communication, persuasion, and resilience to rejection.
BetterteamBetterteam +5Key ResponsibilitiesOutbound/Inbound Calls: Contacting potential customers to promote products, or managing incoming queries.Lead Generation & Sales: Identifying prospective clients, explaining product benefits, and closing sales deals.Customer Support: Addressing questions, resolving complaints, and providing solutions to build rapport.Data Management: Updating and maintaining CRM databases with accurate call details and customer information.Adherence to Metrics: Meeting daily/monthly targets for calls made, leads generated, or sales closed. Indeed JobsIndeed Jobs +7Required Skills and QualificationsCommunication: Exceptional verbal communication skills (local language/English).Interpersonal Skills: Active listening, negotiation, and conflict resolution skills.Technical Skills: Basic computer knowledge (MS Office) and familiarity with CRM software.Attributes: Patience, resilience, and the ability to handle rejection calmly.Education: Typically a high school diploma or equivalent, with experience in telecalling or customer service. Indeed JobsIndeed Jobs +6Common Working ConditionsHigh-pressure, target-driven environment.Repetitive tasks that require consistent energy and focus.Often involves working in shifts, particularly for international processes
