About Position:
We are seeking an experienced Wireless Network Operations Lead to join our Wireless Core Network Operations team. In this critical role, you will be responsible for the end-to-end administration, maintenance, and operational support of HLR/HSS platforms that enable mission-critical wireless services across 3G, 4G, and evolving 5G networks. The ideal candidate will possess deep expertise in subscriber management, wireless core architecture, SS7 and Diameter signaling protocols, and complex production troubleshooting. You will play a key role in ensuring network reliability, service availability, and seamless customer experiences in a fast-paced telecom environment. Relevant enterprise references include HLR/HSS and SMSC components within wireless core network architectures.
- Role: Wireless Network Operations Lead
- Location: Pune, Bangalore
- Experience: 12-16 Yrs
- Job Type: Full Time Employment
What You'll Do:
- Perform end-to-end administration, operations, and maintenance of HLR/HSS and SMSC platforms within the wireless core network.
- Monitor system health, troubleshoot service-impacting issues, and ensure high availability of critical subscriber databases and messaging services.
- Analyse and resolve complex network issues involving SS7, MAP, Diameter, VoLTE, and SGd signaling protocols.
- Support subscriber provisioning, migration activities, and lifecycle management across 3G, 4G, and 5G environments.
- Execute software installations, upgrades, patches, and platform enhancements while minimising service disruption.
- Collaborate with cross-functional teams to investigate incidents, perform root cause analysis, and implement preventive measures.
- Support STP, DRA, and interworking network elements to ensure seamless service integration and signalling connectivity.
- Develop and maintain operational procedures, automation scripts, and deployment documentation.
- Participate in on-call support and rotational shift coverage across IST and PST time zones.
- Drive continuous improvements in operational efficiency, observability, reliability, and service resilience.
Expertise You'll Bring:
- 5+ years of hands-on experience in HLR/HSS operations, administration, and support within telecom or wireless service provider environments.
- Strong understanding of wireless core network architecture, including HLR, HSS, SMSC, STP, DRA, and subscriber management systems.
- In-depth knowledge of 3G, 4G/LTE, and emerging 5G core network concepts and call flows. Similar expertise in HSS, EPC, Diameter, and 5G core components is referenced in internal telecom profiles and documentation.
- Proficiency in SS7, MAP, Diameter, VoLTE, and SGd signalling analysis and troubleshooting.
- Experience with HLR/HSS and SMSC deployments, software upgrades, migrations, and production support activities.
- Strong Linux/Unix system administration skills and experience working with containerised environments such as Kubernetes.
- Scripting and automation experience using Shell, Python, or similar technologies.
- Excellent analytical, troubleshooting, and problem-solving skills in high-pressure production environments.
- Strong verbal and written communication skills with the ability to coordinate effectively across operations, engineering, vendors, and business teams.
- Flexibility to work in rotational shifts supporting both IST and PST time zones
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment:
Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let's unleash your full potential at Persistent -persistent.com/careers
Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
