Wintel Manager

Let's be unstoppable together!

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

What will you be doing

We are seeking an experienced Wintel Team Manager to lead and manage enterprise Windows infrastructure operations across global environments. The role requires strong technical expertise, leadership capability, and the ability to drive high availability, automation, and proactive operations in a 24/7 production environment.

Job Responsibilities

Infrastructure Management

• - Manage Windows Server environments (2016/2019/2022/2025)
• - Oversee Active Directory (AD DS, GPO, DNS, replication, FSMO roles)
• - Manage Certificate Services (AD CS / PKI lifecycle)
• - Administer DNS infrastructure
• - Manage Windows Failover Clustering
• - Ensure compliance with security standards

Virtualization & Platform Management

• - Manage VMware (vSphere/ESXi/vCenter) and Hyper-V
• - Optimize performance and capacity planning
• - Ensure DR readiness and failover testing

Operations & Incident Management

• - Lead 24/7 operations support
• - Drive incident triage and RCA
• - Ensure SLA adherence
• - Handle P1/P2 escalations

Data Center & Migration Management

• - Execute data center migrations
• - Coordinate cross-functional teams
• - Ensure minimal downtime

Automation & Continuous Improvement

• - Drive automation using PowerShell
• - Implement AIOps (auto-detect & auto-heal)
• - Standardize runbooks and processes

Team Management & Leadership

• - Lead and mentor engineers
• - Manage workload and shifts
• - Conduct performance reviews

Security & Compliance

• - Implement security best practices
• - Manage patching and vulnerability remediation
• - Support audits

Requirements

• 15+ years of relevant IT infrastructure experience with strong expertise in Windows ecosystem and team leadership.
• Windows Server, Active Directory, DNS
• VMware, Hyper-V
• Failover Clustering, DR
• PowerShell scripting
• Monitoring tools (SolarWinds, SCOM, Nagios)
• ITSM tools (ServiceNow)
• Leadership and ownership
• Strong troubleshooting skills
• Ability to handle high workload environments
• Work Environment:
• 24/7 production support
• On-call responsibilities

Success Metrics:

• SLA compliance
• MTTR reduction
• Automation improvements
• Team performance

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Bangalore

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.