Job Summary:
We are seeking a skilled Windows Build and Image Engineer to manage and maintain standardized Windows OS images used across the organization. The ideal candidate will have a strong background in Windows operating systems, imaging tools, automation, and endpoint management solutions such as Microsoft Endpoint Manager Intune, or MDT.
Key Responsibilities:
- Develop, test, and maintain custom Windows OS images (Windows 10/11) for desktops, laptops, and virtual environments.
- Integrate device drivers (PnP), software applications, and security patches into image builds.
- Manage and optimize image deployment processes using tools like MDT, or DISM tools.
- Maintain version control and documentation for all builds and deployment processes.
- Experience in Microsoft Intune autopilot deployment, profile creation, remediation scripts, defender endpoint security.
- Experience in patching OEM drivers using dell command utility.
- Ensure images meet organizational security and compliance standards.
- Troubleshoot image-related issues during deployment or post-deployment.
- Collaborate with security, helpdesk, and application teams to ensure compatibility and user experience.
- Automate build and deployment processes using PowerShell or other scripting languages.
- Evaluate and test new OS updates, features, and third-party software for inclusion in standard images.
- Maintain a structured UAT (User Acceptance Testing) process for new builds.
Required Qualifications:
- 5+ years of experience in building and deploying Windows OS images in a corporate environment.
- Proficiency with imaging and deployment tools such as MDT, WDS, DISM, and Microsoft Intune.
- Solid understanding of hardware configuration of models like Dell, Microsoft and HP.
- Knowledge of hardware lifecycle management.
- Strong knowledge of Windows operating systems (Windows 10/11), and Windows registry.
- Experience with scripting languages (e.g., PowerShell, Batch).
- Familiarity with BIOS/UEFI configuration and hardware compatibility during imaging.
- Incident handlings using ITSM tool like ServiceNow.
- Experience with managing application packaging and deployment.
Preferred Qualifications:
- Knowledge of Zero Touch or Autopilot deployment.
- Familiarity with compliance and endpoint hardening standards.
Soft Skills:
- Strong analytical and troubleshooting skills.
- Excellent communication and documentation abilities.
- Ability to work independently and as part of a cross-functional team.
- Detail-oriented with a focus on quality and consistency.
