Job Description
- Design performance efficient, impactful reports and visualizations for business and technical audiences
- Making large and/or complex data more accessible, understandable and usable
- Transforming, improving and integrating data, depending on the business requirements
- Responsible for data federation
- Create and maintain a reports instruction manual
- Delivering the data in a useful and appealing way to users
Skills and Qualifications
- At least 6 months experience in Workforce Management as Reporting Analyst or similar capacity
- Ability to work with large amounts of information and see the bigger picture
- Excellent analytical and problem solving skills
- Strong attention to detail
- Critical thinking
- Communication skills, both written and verbal
- Excellent math skills (optional but preferred)
- Ability to contribute proactively both independently and as part of a team
- (Preferred) experience in Power BI , Amazon Connect, Kibana, Teleopti
- (Preferred) exposure to ETL, databases / data warehouse that relates to developing reports using Power BI
