Will mainly work on developing dashboards and reports for the Workforce Management
Will work closely with internal and external stakeholders (Operations, Support groups,Clients Reporting Team, etc.) to make sure that correct and updated information on all dashboards and reports is available to the business at all times.
Ability to work with large amounts of information and see the bigger picture
Excellent analytical and problem solving skills
Strong attention to detail
Critical thinking
Experience in Power BI , Amazon Connect, Kibana, Teleopti
(Preferred) exposure to ETL, databases / data warehouse that relates to developing reports using Power BI
