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Website Quality Assurance & Compliance Specialist

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  • Posted 23 hours ago
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Job Description

1. Role Description

Adaan Digital operates an AI-first, performance-measured website execution engine serving global markets.

The Quality Assurance Desk is the compliance and performance gatekeeper of that engine.

We are hiring a Website Quality Assurance & Compliance Specialist who:

  • Understands end-to-end website design workflow
  • Has built websites personally (not theory-only QA)
  • Can check compliance with customer briefs rigorously
  • Ensures mobile-first, accessible, and discoverable builds
  • Coaches designers to improve output quality
  • Documents structured, actionable feedback
  • Uses AI tools to enhance review precision and speed

This is not a checklist tester role.

This is a performance-enforcement and capability-building role.

2. Key ResponsibilitiesA. Customer Brief Compliance Enforcement
  • Validate website builds against approved customer briefs
  • Ensure section structure, messaging, and conversion flow align with objectives
  • Detect deviations before client exposure
  • Maintain strict adherence to the defined scope
B. Mobile-First & Accessibility Standards
  • Enforce mobile-first execution standards
  • Validate responsiveness across devices and breakpoints
  • Ensure accessibility best practices (readability, contrast, hierarchy, usability)
  • Identify UX friction points impacting user engagement
C. Discoverability & Conversion Best Practices
  • Ensure websites are structured for search discoverability
  • Validate metadata, heading hierarchy, and content structure
  • Assess CTA placement and conversion pathways
  • Identify design decisions impacting bounce rate and lead flow

This role requires an understanding of website performance metrics not just visual polish.

D. AI-Assisted Quality Review
  • Use AI tools to:
  • Run structured compliance checklists
  • Identify content inconsistencies
  • Flag accessibility issues
  • Evaluate readability
  • Support conversion optimisation analysis
  • Reduce manual review time without reducing accuracy
  • Continuously improve QA check frameworks

AI is expected to improve audit speed and depth.

E. Coaching & Capability Development
  • Provide structured, documented feedback to designers
  • Conduct post-QA debrief sessions
  • Identify recurring quality gaps
  • Contribute to improving internal SOPs
  • Help designers raise their FTR rates

QA is not policing it is performance elevation.

3. Skills Required
  • Deep understanding of SaaS website builders (Wix, Duda, and similar platforms)
  • Strong grasp of mobile-first design principles
  • Strong understanding of conversion-focused website structure
  • Knowledge of SEO fundamentals
  • Exceptional attention to detail
  • Excellent written English (feedback documentation must be precise)
  • Ability to coach constructively
  • Strong analytical thinking
4. Qualifications Required
  • Bachelor's degree
  • Minimum 24 years of hands-on website building experience
  • Portfolio of executed website projects
  • Demonstrated understanding of end-to-end design workflow
Added Advantage:
  • Customer-facing experience
  • Experience handling client revisions
  • Exposure to global markets
  • Digital marketing understanding
5. AI Competencies (Mandatory)

At Adaan, AI is the operating system.

You must:

  • Use AI tools for structured site audits
  • Create AI-assisted QA checklists
  • Improve review productivity per site
  • Document findings using AI-enhanced clarity
  • Contribute to workflow automation improvements

Manual-only QA reviewers will not scale in this system.

6. Performance Metrics & Expectations

QA performance is measured objectively.

Core Metrics:
  • 97%+ First-Time-Right (FTR) Improvement Rate
  • (Reduction in post-QA client revisions)
  • 97%+ On-Time-Every-Time (OTET)
  • (Audit completion within SLA)
  • Reduction in recurring design errors
  • Measurable improvement in designer quality benchmarks
  • Audit depth + documentation accuracy
  • AI-driven productivity improvement
Review Cadence:
  • Structured monthly performance reviews
  • Error trend analysis
  • Coaching effectiveness measurement
  • Early performance signals matter
  • Sustained underperformance addressed quickly
Global Accountability Standard

Adaan serves global markets.

If delivery cycles require audit responsiveness across time zones, ownership is expected.

Quality is non-negotiable.

7. Compensation Philosophy
  • Fixed Pay + Performance-Linked Variable
  • Variable linked to:
  • FTR improvement impact
  • OTET adherence
  • Reduction in client escalations
  • Process improvement contribution
  • AI adoption effectiveness

High performers earn disproportionately more.

Average performance earns average pay.

Impact is rewarded not effort alone.

8. Growth Path (AI-Aligned Evolution)

This role can evolve into:

  • QA Lead Website Operations
  • Design Standards & Compliance Head
  • Process Architect Web Delivery
  • Internal Trainer SaaS Design Systems
  • Conversion Optimization Specialist

Those who build scalable QA systems and elevate team performance grow fastest.

9. AI-First Performance Culture (Distilled)

At Adaan:

  • Ownership > supervision
  • Outcomes > activity
  • Speed + Accuracy > excuses
  • Data > assumptions
  • AI leverage > manual repetition

QA is the backbone of execution excellence.

10. Why Join Adaan
  • Operate at the compliance core of a global website engine
  • Shape quality standards across teams
  • Build AI-enhanced audit systems
  • Transition from execution to systems leadership
  • Grow into training and process architecture roles

If you believe quality is a competitive advantage and you can enforce it with intelligence and precision this is your platform.

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Job ID: 143886515