Job Description: Team Leader – Website Sales (International B2B)
Position: Team Leader – Website Sales (Auz / US)
Shift & Work Schedule:
- Morning Shift: 6:00 AM – 3:00 PM (IST)
- Night Shift : 8:30 PM - 5:30 AM(IST)
- Work Days: Monday – Friday (Weekends Off)
- Market Focus: New Zealand & Australia & US Canada (International B2B Website Sales)
Role Overview:
We are seeking a highly motivated and experienced Team Leader – Website Sales (International B2B) to lead our sales team focused on the New Zealand and Australian markets. The candidate will be responsible for managing and driving the performance of a team of sales agents, ensuring effective outbound calling, smooth call transfers, and achieving sales targets.
Key Responsibilities:
- Lead, motivate, and manage a team of sales agents to meet and exceed international sales targets.
- Ensure outbound calls are handled professionally with smooth call transfers to senior closers or direct closing where required.
- Monitor daily/weekly/monthly team performance and maintain accurate sales reports & documentation.
- Coach, mentor, and develop team members to enhance their skills and productivity.
- Handle escalations and close deals directly when required.
- Resolve team conflicts and maintain a positive, performance-driven environment.
- Ensure adherence to process compliance and organizational policies.
Required Skills & Experience:
- Bachelor's degree in any stream.
- Minimum 5+ years of experience in International B2B Website Sales.
- Minimum 3+ years of experience as a Team Leader in the Website Sales process.
- Strong English communication and interpersonal skills (spoken & written).
- Excellent problem-solving, mentoring, and decision-making abilities.
Good-to-Have Qualities:
- Ability to handle pressure, achieve targets, and resolve team conflicts effectively.
- Strong closing skills and ability to convert calls into successful deals.
- Positive attitude, high energy, and strong leadership presence.
Compensation & Benefits:
- Performance-based incentives.
- Opportunity to work in a fast-growing international sales environment.
Language:
- Good & Fluent English (Required)
- Work Location: In person
