Web Developer

Project Role : Web Developer

Project Role Description : Design, build and test web-based applications for various site components and edit site content. Document technical designs and specifications. Research and incorporate updated content for websites.

Must have skills : ServiceNow

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

We are seeking a highly experienced ServiceNow Senior Developer who has understanding of platform architect with 8+ years of hands-on experience in ServiceNow development, architecture, implementation, and platform governance.

The ideal candidate will be responsible for end-to-end ServiceNow solution delivery, including enterprise architecture design, ServiceNow multiple module transformation, integrations, platform scalability, security governance, and technical leadership.

This role requires deep expertise in ServiceNow modules, strong client-facing capabilities, and proven experience in leading and mentoring development teams while ensuring alignment with enterprise IT strategy and operating models.

Roles & Responsibilities:

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Facilitate knowledge sharing sessions to enhance team skills and capabilities.
• Monitor project progress and ensure timely delivery of web applications.
• Define, design, and govern scalable and secure ServiceNow architecture aligned with enterprise IT and business strategy.
• Lead end-to-end ServiceNow implementations across modules including Incident, Problem, Change, Request Management, and CMDB.
• Own and deliver High-Level Design (HLD) and Low-Level Design (LLD) documentation.
• Establish platform governance frameworks, development standards, and architectural best practices.
• Conduct architecture reviews, solution validation, and technical design workshops with stakeholders.
  
  

Professional & Technical Skills:

• Must To Have Skills: Proficiency in ServiceNow.
• Good To Have Skills: Experience with web development frameworks such as React or Angular.
• Strong understanding of HTML, CSS, and JavaScript for front-end development.
• Strong expertise in ITSM, ITOM, HRSD, CSM modules and 3rd Party Tool Integration.
• Advanced knowledge of:
• JavaScript & Glide API
• Business Rules, Client Scripts, UI Policies
• Flow Designer & Workflows
• Service Catalog & Request Fulfillment
• Scoped Applications & Application Lifecycle
• Integration Hub & MID Server
• Strong understanding of update sets, release management, and DevOps practices in ServiceNow.
• Proven experience delivering enterprise-scale ServiceNow implementations.
• Strong knowledge of security models, ACLs, RBAC, and compliance frameworks.
• Experience designing multi-instance strategies, integration patterns, and platform roadmaps.
  
  

Additional Information:

• The candidate should have minimum 8 years of experience in ServiceNow.
• This position is based at our Pune office.
• A 15 years full time education is required.
  
  

Preferred Certifications

• ServiceNow Certified System Administrator (CSA) Mandatory
• ServiceNow Certified Implementation Specialist ITSM Mandatory
• ServiceNow Certified Application Developer (CAD) Mandatory
• ITIL Foundation Certification Preferred