WalkIn Drive @ Infosys BPM | Bengaluru
Ready to kickstart or accelerate your career with a global brand
Infosys BPM invites dynamic, customerfocused professionals to join our International Customer Support – Voice Process team.
If you love interacting with people, thrive in a fastpaced environment, and are comfortable working night shifts—this opportunity is for you!
WalkIn Details
Date:23rd May 2026
Time:10:00 AM – 1:00 PM
Location:Bengaluru
Venue:
Infosys Limited, Gate No. 2
No. 40/P41/P, Electronic City Phase 2
Industrial Area, Konappana Agrahara
Bangalore – 560100
Landmark: Sunik Industries
Job Overview
Role: International Customer Support (Voice Process)
Employment Type: FullTime
Work Mode:100% Work from Office (WFO)
Shifts: Night Shifts
Week Offs: Rotational
Experience Level: Freshers (0 - 2 Years)
Qualification: Any FullTime UG Graduate (15 years of formal education mandatory)
About the Role
As part of our International Voice Support Team, you will be the first point of contact for global customers—delivering exceptional service, building trust, and resolving issues efficiently.
We're looking for individuals who bring:
- Confidence in communication
- Passion for customer service
- Willingness to adapt and learn
Mandatory Requirements
- International Voice Support experience – Mandatory
- Excellent English communication skills (Speak | Read | Write)
- Strong customerhandling and problemsolving abilities
- Willingness to work night shifts
- Ready for 100% Work from Office – Bengaluru
Key Responsibilities
- Handle inbound/outbound international customer calls professionally
- Understand customer needs and provide accurate resolutions
- Build rapport using empathy, active listening, and clarity
- Follow internal processes while maintaining high service standards
- Adapt quickly to tools, systems, and evolving workflows
- Uphold ethics, integrity, and customer satisfaction at all times
Skill Set We Value
General & Soft Skills
- Exceptional verbal and interpersonal skills
- Structured and effective call handling
- Empathydriven customer engagement
- Positive, polite, and professional attitude
Technical Skills
- Basic understanding of customer support workflows
- Ability to resolve routine and recurring issues
- Techsavvy with quick learning capability
Core Competencies
- Customerfirst mindset
- Team player with collaborative spirit
- High adaptability and resilience
- Ethical and professional conduct
Preferred (Not Mandatory)
- Prior customer service / contact center experience
- Any customer support or communication certification
Documents to Carry (Mandatory)
- Updated Resume (Printed)
- Any 2 Governmentissued Photo IDs
- (PAN / Aadhaar / Voter ID / Passport)
- Original Academic Documents:
- 10th & 12th Marksheets
- Graduation – All Semesters
- Consolidated Marks Memo (CMM)
- Provisional Certificate & Degree Certificate
Note:
- Laptops & cameras are strictly prohibited inside the campus
- Government photo ID is required for campus entry
How to Attend the WalkIn
- Carry a copy of this email / invitation
- Walk into the Infosys Electronic City Phase II Campus
- Attend between 10:00 AM and 1:00 PM on 23rd May 2026
Why Choose Infosys BPM
- Work with global clients across industries
- Exposure to a strong technologydriven ecosystem
- Continuous learning & clear career growth paths
- Inclusive, collaborative, and employeefriendly culture
- Opportunity to build a longterm career with a trusted brand
Interested or Know Someone Who Fits
- Tag them in a reply mail
- Or ask them to walk in directly
Let's shape the future of customer service—together!
We look forward to meeting you.
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
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