Warehouse Supervisor

Job Title: Warehouse Supervisor

Location: Garchuk, Guwahati

Shift: Rotational (Morning / Afternoon / Night)

Work Days: 6 days a week, 1 weekly off

About Truemeds

Truemeds is one of India's fastest-growing health-tech and online pharmacy platforms, focused on

making healthcare affordable and accessible for everyone. Through its technology-led approach,

Truemeds enables customers to access scientifically matched, best-value medicines from top pharma brands, delivering savings of up to 70% while ensuring safety, accuracy, and better health outcomes. Founded by ex-Abbott executives Akshat Nayyar and Dr. Kunal Wani, Truemeds has achieved strong product-market fit and rapid scale, delivering 140x growth over the last three years. Backed by marquee investors including WestBridge Capital, InfoEdge Ventures, Asha Impact, and IAN Fund, the company has raised approximately USD 50 million and is expanding aggressively across India. Warehouse operations are a critical backbone of this mission, ensuring timely, compliant, and accurate medicine fulfillment.

About the Role

We are looking for an experienced and hands-on Warehouse Supervisor to manage day-to-day warehouse operations at our Guwahati facility. The role requires strong people management, operational discipline, and a deep understanding of inventory control and pharmaceutical warehouse compliance in a fast-paced environment.

Key Responsibilities

● Supervise and coordinate daily activities of warehouse executives to ensure smooth and efficient

operations.

● Allocate work, monitor attendance, and manage shift-wise manpower planning.

● Train new joiners on SOPs, safety guidelines, and pharma handling standards; provide ongoing

coaching to existing staff.

● Monitor individual and team performance and conduct regular performance evaluations.

● Ensure strict adherence to safety, hygiene, and pharmaceutical compliance standards.

● Manage inventory levels, conduct cycle counts and stock audits, and investigate discrepancies.

● Oversee inward and outward movement of goods, including GRN processing and dispatch

accuracy.

● Ensure proper racking, storage, and segregation based on batch, expiry, and product category.

● Coordinate with logistics, supply chain, and central teams to ensure timely dispatch and issue

resolution.

● Identify process gaps and implement improvements to enhance productivity, accuracy, and cost

efficiency.

● Handle operational issues, employee grievances, and team conflicts professionally.

● Prepare and share daily and weekly reports on manpower, inventory, dispatch TAT, and key

warehouse metrics.

Requirements

● Minimum 2+ years of experience in warehouse operations, with at least 2 years in a supervisory

or team lead role.

● Strong understanding of warehouse processes, inventory management, and compliance-driven

operations.

● Experience working with Warehouse Management Systems (WMS) and proficiency in MS

Office.

● Ability to manage large shop-floor teams in rotational shifts.

● Strong problem-solving skills, attention to detail, and execution mindset.

● Prior experience in pharma or e-commerce warehouse operations will be an added advantage.