Warehouse & Fulfilment Specialist (E-commerce)
Experience: 25 years
Industry: E-commerce / Fashion / D2C
Location: Narol, Vivekanand Garment park
Role OverviewWe are seeking aWarehouse & Fulfilment Specialistto oversee day-to-day warehouse operations and manageend-to-end order processing for our e-commerce brand. This role requires hands-on experience with OMS & WMS systems and strong knowledge of multi-channel fulfilment, including Amazon, Myntra VMS, Flipkart VMS, and Vendor Central.
The ideal candidate is process-oriented, disciplined, and understands the importance of SLA adherence in high-volume e-commerce operations.
Key ResponsibilitiesWarehouse Operations- Manage inbound, storage, picking, packing, and dispatch operations
- Ensure proper binning, labelling, SKU mapping, and inventory accuracy
- Maintain warehouse hygiene, layout, and storage efficiency
- Follow FIFO / FEFO principles and best warehousing practices
Order Processing & Fulfilment- Process daily orders from multiple channels:
- Shopify / D2C
- Amazon (Seller/Vendor Central)
- Myntra VMS
- Flipkart VMS
- Ensure timely order confirmation, picking, packing, and dispatch
- Coordinate with courier partners and marketplace logistics teams
OMS & WMS Management- Operate and manage EasyEcom / Unicommerce (mandatory experience)
- Sync inventory across all sales channels
- Monitor order flow, exceptions, cancellations, and RTOs
- Resolve order stuck, sync failures, and inventory mismatches
SLA & Process Compliance- Ensure strict SLA adherence for:
- Order processing
- Dispatch timelines
- Marketplace compliance
- Monitor breach risks and proactively resolve issues
- Follow SOPs and ensure the warehouse team adheres to defined processes
Inventory Control- Maintain accurate stock levels across all channels
- Conduct periodic stock audits and reconciliations
- Identify and resolve shrinkage, damages, and discrepancies
- Manage returns, exchanges, and RTV processes
Reporting & Coordination- Maintain daily operational MIS (orders, dispatch, pending, breaches)
- Coordinate with:
- Marketplace team
- Customer support
- Finance & accounts
- Support audits and operational reviews
Required Skills & ExperienceMust-Have- 2+ years of experience in e-commerce warehouse operations
- Hands-on experience with EasyEcom or Unicommerce
- Strong understanding of OMS & WMS workflows
- Experience handling Amazon, Myntra VMS, Flipkart VMS, Vendor Central
- Clear understanding of warehouse processes & SLA management
Good to Have- Experience in fashion/apparel warehousing
- Knowledge of RTO, returns grading, and QC processes
- Basic Excel skills for inventory and operations tracking
What We're Looking For- Process-driven and disciplined mindset
- close attention to detail
- Ability to work under daily dispatch pressure
- Ownership mindset not dependent on constant supervision
- Strong coordination and communication skills
Why Join Us- Fast-growing D2C fashion brand
- Opportunity to build scalable warehouse processes
- Exposure to multi-marketplace operations
- Performance-driven work culture
