Job Description
Warehouse Operations Manager
Location: Sydney
Suitable candidate might be sponsored to Australia in due course depending upon Government of Auistralia's policy.
Knoxx Foods is a fast-growing B2B supplier of bulk food ingredients to the food service sector across Australia. We pride ourselves on reliability, operational excellence, and getting the basics right every single day. We're now looking for a hands-on Warehouse Manager who truly owns the floor and thrives in a fast-moving, professional warehouse environment.
The Role
This is not a desk-only role. You will own the floor end-to-end safeguarding stock, space, safety, and service levels while leading a small, hardworking team. You'll set the pace, jump on the high-reach forklift when needed, roll up your sleeves, and coach best practices. You'll also play a key role in coordinating multi-warehouse operations and 3PL partners, ensuring smooth execution across the network.
Key Responsibilities
Inbound handling & put-away
Schedule and oversee container unpacking
Verify quantities against paperwork and escalate variances
Relocate stock to pick or bulk locations
Coordinate inbound flows across internal warehouses and 3PL facilities
Space & layout management
Maintain an up-to-date racking map (spreadsheet-based)
Re-slot inventory to maximise cubic utilisation and minimise travel
Flag capacity constraints and propose practical solutions
Support space optimisation across multiple warehouse locations
Order preparation & dispatch
Pick, stage, and load customer orders in route sequence
Prepare product samples on request
Complete dispatch paperwork and ensure on-time deliveries
Route planning and delivery coordination
Work closely with customers until deliveries are successfully completed
Coordinate dispatch with 3PL partners to meet service commitments
Equipment, safety & housekeeping
Manage fleet of trucks efficiently
Operate and maintain counter-balance and high-reach forklifts
Conduct daily pre-start checks
Enforce safe stacking, aisle clearance, and PPE usage
Lead weekly 5S housekeeping walk-throughs
Ensure safety and compliance standards across all warehouse and 3PL sites
Hands-on team leadership
Issue daily task lists and priorities to warehouse staff and drivers
Demonstrate tasks personally and coach underperformers
Never afraid to get your hands dirty
Build a culture of ownership, accountability, and continuous improvement
Liaise closely with 3PL teams to align with Knoxx operational standards
Skills & Experience
Current forklift licence (counter-balance and high-reach) or willingness to obtain
5 years experience supervising a fast-moving warehouse
Experience managing multi-warehouse operations and 3PL providers
Strong spreadsheet / Google Sheets capability
Experience with Carton Cloud WMS is a big advantage
Proven hands-on leadership and floor ownership mindset
Food or FMCG background (highly desirable)
What We Offer
Competitive salary + superannuation
Monday to Friday day
Growing business with pathways into supply-chain or operations management
Supportive, hands-on leadership team
Company laptop & mobile phone
Weekly fitness session with a personal trainer
Knoxx Foods is an equal-opportunity employer.
We celebrate diversity and are committed to building an inclusive workplace.
