Warehouse Manager

Company Description

Snackible, established in 2015, is on a mission to redefine snacking through healthy, delicious, and affordable options available across India. With over 75 unique and innovative products, Snackible caters to a diverse range of customers, including parents, professionals, and students.

Department: Warehouse & Logistics  | Reports to: Head of Operations  | Type: Full-time, On-site | Location: Nallasopara

About the Role:

We are looking for an experienced Warehouse Manager to lead day-to-day operations at our e-commerce fulfilment centre. You will own the full order lifecycle — from inbound receiving and inventory accuracy through to pick/pack and last-mile handoff — while building a high-performing team and keeping safety and compliance front and centre.

Key Responsibilities:

•       Manage all inbound and outbound operations including receiving, put-away, picking, packing, and dispatch to meet daily SLAs.

•       Maintain real-time inventory accuracy; conduct cycle counts and investigate discrepancies to keep shrinkage below target thresholds.

•       Lead, schedule, and coach a team of warehouse associates; conduct regular performance reviews and drive a culture of accountability.

•       Coordinate with the logistics and e-commerce teams to forecast volume, plan staffing, and handle seasonal peaks.

•       Ensure full compliance with health, safety, and fire regulations; conduct daily floor walks and maintain incident logs.

•       Oversee WMS (Warehouse Management System) usage; identify process gaps and implement improvements to throughput and accuracy.

•       Manage carrier relationships and resolve escalated shipping or returns issues in a timely manner.

•       Track and report KPIs (order accuracy, on-time dispatch, shrinkage, labour productivity) to senior management weekly.

Requirements:

•       3–7 years of experience in warehouse or distribution centre management, preferably in e-commerce or retail.

•       Proven track record of managing teams of 10+ associates in a fast-paced, high-volume environment.

•       Hands-on experience with a WMS platform & AI tools for automations

•       Strong understanding of inventory management principles, cycle counting, and loss prevention.

•       Familiarity with courier and 3PL coordination in the Indian market for logistics

•       Working knowledge of EHS and warehouse safety standards.

•       Proficiency in Excel or Google Sheets for reporting and data analysis.

•       Graduate degree preferred; a diploma or certification in Supply Chain / Logistics is a plus.

Nice to have:

•       Experience scaling warehouse operations during rapid growth or major sale events (Big Billion Day, End of Season Sale, etc.).

•       Exposure to returns management and reverse logistics workflows.

•       Lean or Six Sigma certification.