Job Description – Warehouse Manager (E-commerce / D2C Brand)
Position: Warehouse Manager
Industry: E-commerce / D2C Brand
Location: Kohat Enclave, Pitampura, Delhi-110034.
About the Role
We are looking for an experienced Warehouse Manager who has worked with an E-commerce, D2C, FMCG, Beauty, Healthcare, or Consumer Goods brand. The candidate should have hands-on experience in managing warehouse operations, inventory control, order fulfillment, dispatch management, and team handling while ensuring smooth and efficient warehouse processes.
Key Responsibilities
- Manage end-to-end warehouse operations including receiving, storage, picking, packing, and dispatch.
- Ensure timely processing and fulfillment of daily orders across marketplaces and D2C channels.
- Maintain inventory accuracy through regular stock audits and cycle counts.
- Monitor inward and outward stock movement and ensure proper documentation.
- Handle warehouse staff, supervisors, and third-party logistics teams.
- Coordinate with logistics partners to ensure timely dispatch and delivery.
- Minimize inventory discrepancies, damages, and stock losses.
- Monitor warehouse KPIs such as order accuracy, dispatch timelines, inventory accuracy, and productivity.
- Ensure proper space utilization and warehouse organization.
- Implement SOPs and maintain compliance with safety and operational standards.
- Work closely with Operations, Supply Chain, Procurement, and Customer Support teams.
- Manage return orders, RTO inventory, and reverse logistics processes.
- Generate daily, weekly, and monthly warehouse reports for management review.
Requirements
- Bachelor's degree in Operations, Supply Chain, Logistics, or related field.
- 3–8 years of experience in Warehouse Management.
- Prior experience with an E-commerce, D2C, FMCG, Beauty, Healthcare, or Consumer Brand is mandatory.
- Strong knowledge of inventory management and warehouse processes.
- Experience handling high-volume order processing and dispatch operations.
- Familiarity with WMS, ERP systems, and Excel reporting.
- Strong leadership, team management, and problem-solving skills.
- Ability to manage multiple warehouse operations efficiently.
Preferred Experience
- Experience managing warehouses handling 1,000+ orders per day.
- Exposure to marketplace operations such as Amazon, Flipkart, Myntra, Nykaa, etc.
- Experience in beauty, wellness, healthcare, or consumer product brands will be an added advantage.
