As an Operations Executive, your primary responsibility will be to manage day-to-day operations related to forwarding logistics, data entry, quality checks, and coordination with customers and drivers. You will ensure a smooth customer experience by efficiently completing assigned tasks and addressing any issues that may arise. Specific responsibilities include:
- Processing daily orders and ensuring timely dispatch
- Managing proper storage, dispatch, and receiving of stocks at the warehouse
- Quality control management and coordination with third-party service providers for repair and replacement
- Handling damaged stocks, repairs, scrapped items, and accessories
- Monitoring daily warehouse activities, conducting stock-takes, and periodic audits
- Generating MIS reports, maintaining accurate system entries, and filing related documents
- Managing warehouse staff, including helpers, technicians, tailors, and carpenters
- Attendance and week-off management for employees
Candidate Qualifications:
To be successful in this role, you should possess the following qualifications:
- Prior experience in inventory management, logistics, or related roles
- Strong attention to detail and adherence to QA standards
- Proficiency in data entry and computer systems
- Ability to manage and motivate a team effectively
- Excellent verbal and written communication skills
Required Skills:
The skills required for this position include:
- Inward/Outward product handling
- Efficient dispatch, product QC, and repair maintenance
- Accurate system entries and MIS reporting
- Maintaining inventory organization and cleanliness (5S)
- Quality assurance for dispatched products
- Achieving target TAT for all processes
