Description
We are seeking enthusiastic and motivated telecallers to join our team at the MTAC office in Choolaimedu. This role is ideal for freshers or entry-level candidates looking to start their career in customer service and sales.
Responsibilities
- Handle inbound and outbound calls to customers.
- Assist customers with inquiries and provide accurate information about products and services.
- Maintain detailed records of customer interactions and transactions.
- Resolve customer complaints and issues in a timely manner.
- Achieve individual and team sales targets as required.
Skills and Qualifications
- Excellent verbal communication skills in English and local languages.
- Strong listening skills and the ability to empathize with customers.
- Basic computer skills and familiarity with CRM software.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong problem-solving skills and attention to detail.
