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HELLO JOB SEEKERS
Tech Mahindra is hiring for multiple premium process.
Come and experience the power of a game changing career with Tech Mahindra.
LOCATION- Noida
PROFILE- Customer Support Associate
PROCESS- Voice/ Non Voice Process.
Roles And Responsibilities-
1. Handling customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
2. Overseeing the customer service process.
3. Resolving customer complaints brought to your attention.
4. Establishing a positive relationship with all clients and customers in person.
5. Handling customer concerns and complaints in a timely manner.
Required Candidate profile-
1. Undergraduate/graduates all are eligible.
2. Fresher/Experienced all can apply.
3. Must be comfortable with WORK FROM OFFICE.
4. Must be comfortable with English
SALARY- UPTO 4.9 LPA
SHIFTS- Rotational Shifts/ Rotational Week offs.
Cab facility available
Interested Candidates can directly walk-in to the given address:-
Interview Location- A8- Knowledge Boulevard, Tower- B, 7th floor- Tech Mahindra Sector 62, Noida. Near IMS College. Nearest Metro Station- Electronic City Noida.
Note_ Walk-in Interviews are conducted at 7th Floor, B Tower and mention HR Lalit Bisht on the top of your resume for smooth coordination or candidate can call on below mentioned contact number before coming for the interview.
For more information, Please connect on below number.
Contact Person- Himani Chaudhary
Contact no - 7428905804
Master OF Business Administration (M.B.A), PGDM, PGP, Master of Public Administration (MPA), Bachelor of Business Administration (B.B.A), Master of Library & Information Science (MLIS), Doctor of Business Administration (DBA), Post Graduate Programme in Management for Executives (PGPX)
Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra's capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra's solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra's track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
Job ID: 69507919
