Walkin Drive For Standard Retail Banking at Bangalore on 13th January

Job description

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Standard Retail Banking Domain for Bangalore. Please walk-in for the interview on 13th January 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive - 1Yr to 2Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-235042

Process Specialist- 2Yr to 3Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-235043

Interview details:

Interview Date:13th January 2026

Interview Time:09:30 AM to 12:00 PM IST

Interview Venue:

Bangalore, E-City Phase-2, Infosys Limited, No. 40/P-41/P,

Building: 68, Gate: 2, Electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore- 560100.

Landmark:In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

• Job Location: Mysore
• Qualification: Any Graduates - Full time Graduates
• Experience: 1 - 3 Years
• Notice Period: Immediate Joiners Only
• Shift: Night Shift (06:30 PM to 03:30 AM)
• Week Offs: Rotational Offs
• Work From Office is mandatory (5 days)
• Job Level: 2A/ 3A
• Designation: Senior Process Executive/ Process Specialist

JOB DESCRIPTION FOR 2A:

Role Purpose:

To independently manage Banking operational activities while ensuring regulatory compliance, accuracy, and client service excellence in line with Infosys delivery standards.

Experience:

1-2 years of relevant experience in US banking Domain, customer service or similar roles (as per current OD guidelines it is 1 to 2 years work experience post-graduation completion).

Responsibilities:

• Execute complex banking transactions and process activities independently.
• Ensure adherence to SLAs, quality benchmarks, and turnaround times.
• Identify and resolve process-level issues and exceptions.
• Maintain confidentiality of customer and bank data
• Maintain process documentation and update SOPs as instructed.
• Act as a backup for seniors and support knowledge transfer sessions.
• Demonstrate flexibility to work in rotational shifts including night shifts.

JOB DESCRIPTION FOR 3A:

Role Purpose:

Senior operational role responsible for handling complex banking activities, providing functional guidance to the team and ensuring high-quality delivery with strong control and compliance focus.

Experience:

2-3 years of relevant experience in US banking or similar roles. (as per current OD guidelines it is 2 to 3 years work experience post-graduation completion).

Responsibilities:

• Handle complex and critical banking transactions and exception cases.
• Act as subject matter expert (SME) for assigned banking processes.
• Guide and support Process Executives in day-to-day operations.
• Perform root cause analysis for errors, defects, and operational risks.
• Ensure audit readiness and compliance with regulatory and client requirements.
• Review quality reports, identify trends and implement corrective actions.
• Support client interactions, governance calls, and internal reviews.
• Mentor junior team members and conduct knowledge-sharing sessions.
• Maintain flexibility to work in rotational shifts including night shifts.

Required Skills & Competencies:

• Strong domain knowledge in banking operations.
• In-depth understanding of compliance, controls, and operational risk.
• Excellent analytical, decision-making and problem-solving skills.
• Advanced MS Excel and reporting skills.
• Strong communication and leadership abilities.

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

• Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.