Greetings from Infosys BPM Ltd.,
We are hiring for Walkin Drive for Payment Fraud Analyst-III Domain for Bangalore. Please walk-in for the interview on 23rd July 2026 in Bangalore.
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
Please mention Candidate ID on top of the Resume ***
Please use below link to apply and register your application.
Assistant Manager/ Operations Manager - 6Yr to 10Yrs experience:
https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-246509
Interview Details:
Interview Date: 23rd July 2026
Interview Time:10.00 AM to 12:30 PM IST Only
Interview Venue:
Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate #: 2, Electronic City Phase-2, Industrial Area, Konappana Agrahara, Bangalore- 560100.
Landmark: In Between Sunik Industries and Tejas Networks.
Please find below Job Description for your reference:
- Job Location: Bengaluru (Work from Office)
- Qualification: Any Graduate (Full Time)
- Experience: 6 to 10 Years
- Notice Period: Immediate to 15 Days Only
- Shift: Flexible to work for any shift
- Job Level: 4A/ 5B
- Designation: Assistant Manager/ Operations Manager
Note: Candidate should have mandatory International Experience
Job Purpose:
The Process Lead is primarily the Subject Matter Expert and the Process Trainer of the Risk Analysis Team. Concurrently, s/he is responsible for monitoring the quality of the teams output, supporting the SLA goals of the team and the timely cascading of information that is relevant to the analysts.
Essential Responsibilities:
- Conduct process training activities such as, but not limited to, new hire training, process refresher training, cross-skilling and other activities that provide learning opportunities for the team.
- Cascade information and escalate issues that will impact the team and/or its customers.
- Facilitate testing activities for any new GP products or systems launched by the business
- Conduct random quality checks for each analyst to assist the Team Lead in identifying areas for improvement needed to manage team and individual quality performance.
- Review errors by the team and ensure that each incident is documented, resolved, and opportunity areas are addressed accordingly.
- Create case briefs and quality finding write-ups
- Ensure that SOPs are kept up-to-date and cascaded to the team.
- Ensure that SLAs are consistently met by:
1. Assisting the Team Lead in monitoring the daily queues.
2. Maintaining the teams weekly MI.
- Handle merchant escalations.
- Perform tasks and/or projects assigned by the Manager/Director as and when necessary.
- Supporting the delivery of the Worldwide Risk Teams projects and business initiatives.
- Recommend Risknet enhancements and process improvements in relation to the detection and prevention of high risk and fraudulent activity.
Required Qualifications:
- Graduate
- At least 6+ years of risk and fraud monitoring experience
- Minimum 6+ tenure in the department, preferably with SME experience (Level 2 analyst)
- Flexibility to work extended hours, holidays, and shifting schedules
- Ability to work in a team driven environment, yet is able to work independently
- Proven organizational, analytical and problem solving skills
- Flexibility to work different shift schedules, including weekends and holidays
- Strong analytical and decision making skills
- High standards in professionalism and fostering positive customer experience
- Ability to work independently while maintaining high level of accuracy
- Ability to multitask in a complex environment
- Adept in Google applications
Preferred Qualifications:
- Associates or Bachelors Degree
- 6 to 10 years of risk and fraud management experience
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)
Mandatory to carry:
- Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.
Pointers to note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Thanks & Regards,
Infosys Recruitment Team.
