Walkin Drive For Merchant Tax Reporting at Bangalore on 26th March

Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for Merchant Tax Reporting (US Payments Merchant Taxation) Domain for Bangalore. Please walk-in for the interview on26th March 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive- 1Yr to 2Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240625

Subject Matter Expert (SME)- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240627

Interview details:

Interview Date: 26th March 2026

Interview Time: 10:00 AM to 12:30 PM IST

Interview Venue:

Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P,

Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks

Please find below Job Description for your reference:

• Job Location: Bengaluru
• Qualification: Any Graduate (Full Time)
• Experience: 1- 4 Years
• Notice Period: Immediate Joiners to 15 days
• Shift: Flexible to work with any shift
• Work From Office is mandatory
• Job Level: 2A/ 3A
• Designation: Senior Process Executive/ Subject Matter Expert

JOB DESCRIPTION FOR 2A:

Overview:

These five JDs cover roles across the US Payment Merchant Taxation process. The scope spans three sub-modules: (A) State Tax Levy Process intake and processing of IRS/state levy letters, merchant identification, 24-hour holds, collections, cheque requests, and accounting disbursements; (B) Merchant Tax Reporting liaison with US customers and the IRS for Tax Identification Number (TIN/EIN) accuracy; (C) Escheatment identification and reporting of unclaimed property to state treasuries as per state laws.

Role Summary:

Execute daily operations across State Tax Levy, Merchant Tax Reporting, and Escheatment with high accuracy and TAT adherence; maintain audit-ready documentation and follow makerchecker controls.

Key Responsibilities:

• Open/log levy/IRS letters; identify merchant; check activity status; place 24-hour holds for active merchants.
• Calculate and initiate collections; raise cheque requests; coordinate with Accounting for disbursements.
• For inactive merchants, prepare and dispatch appropriate responses as per SOPs.
• Validate TIN/EIN against internal/IRS records; liaise with clients for corrections; update systems (Merchant Tax Reporting).
• Identify dormant/unclaimed assets; validate eligibility; prepare due diligence outreach; support state-wise reporting and remittance (Escheatment).
• Maintain evidence packs and audit trails; ensure data privacy and document retention standards.
• Meet daily SLA targets on productivity, TAT, and quality.

Qualifications & Skills:

• 1 to 2 years in Banking/FinOps/Back-office (payments/tax/reconciliations preferred).
• Strong comprehension of government/IRS notices; accurate data entry; Excel proficiency.
• Clear written/verbal communication; attention to detail; deadline discipline.

Tools & Systems (Indicative):

• Case/workflow tool (e.g., Salesforce/ServiceNow)
• Core merchant/payments platform
• Document management system
• MS Excel

JOB DESCRIPTION FOR 3A:

Role Summary:

Serve as the go-to expert across Levy, Merchant Tax Reporting, and Escheatment; resolve complex cases, drive knowledge, and strengthen controls.

Key Responsibilities:

• Own complex levy scenarios (multi-state levies, conflicting orders, high-value cases).
• Validate TIN/EIN discrepancy cases; define resolution paths and client/IRS communications.
• Oversee escheatment eligibility decisions; ensure state-wise rule application and timely filings.
• Provide floor support; approve exceptions; manage escalations and edge cases.
• Conduct RCA for recurring errors; recommend SOP updates and control enhancements (makerchecker, four-eye checks).
• Lead training; create runbooks/knowledge articles; certify new joiners.
• Publish weekly/monthly MIS on quality, TAT, and error trends; partner with Finance/Accounting/Legal for closure.

Qualifications & Skills:

• 2 to 4 years in merchant taxation, payments ops, or banking compliance.
• Prior exposure to IRS/state notices and unclaimed property favored.
• Advanced Excel (lookups, pivots); strong analytical and decisioning skills; stakeholder handling.

Tools & Systems (Indicative):

• Workflow/case tools
• Core payments system
• Excel/PowerPoint
• Knowledge repository (Confluence/SharePoint)

Documents to Carry:

• Carry a printout your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team