Urgent Hiring for O2C Collections - HCLTech - Chennai(Work from Office)
Walk-in Date: 3rd September 2026(Thursday)
Contact Person: Yuvapriya HR
Interview Timings: 9:30AM - 1:00PM
Venue: Tower 4, HCLTech ,ELCOT Sholinganallur, Chennai.
Designation: Senior Process Associate
No Of Positions: 10
Experience: 1-3 Years
Work Location: Chennai
Shift: US shift
Key Responsibilities:
- Manage complex and highprofile accounts using defined collection strategies
- Own and control aged receivables as per SLAs and performance metrics
- Implement and remove service stops as per process guidelines
- Review UMCC and onaccount payments in line with ICMP standards
- Identify potential writeoffs and support aged debt clearance
- Drive quarterly and monthly debt & cash target achievements
- Execute endtoend dunning processes and handle legal escalations
- Identify and support continuous process and system improvements
- Collaborate with administrators and team leads to close knowledge gaps.
- Ensure strict adherence to best in class collection standards.
Background & Qualifications:
- Minimum 1 year of experience in OTC Collections (Mandatory)
- Finance background preferred
- (B.Com / MBA Finance will be an advantage)
- Excellent verbal and written communication skills
- Willingness to work in night shifts
- Proven track record of meeting targets and SLAs
- Strong working knowledge of MS Office
- Customerfocused mindset with strong negotiation skills
- Analytical thinking and problemsolving capability
- Exposure to project methodology is a plus
- Role Specific Competencies
- Result driven and self -motivated
- Strong learning orientation
- Team player with the ability to work independently
- Adaptable and flexible in a dynamic work environment
- Excellent customer service and stakeholder management skills.
Note:
Only candidates with OTC Collections experience are eligible
Immediate joiners or candidates with notice period of 30 days or less only. Others, please do not apply.
