Walk IN Interview For Customer Support

Walk in For Customer Support Agent - ( Minimum 6mths Chat Experienced Require )

Walk in Dates : 4th ,5th & 6th June 2026

Timing : 10.30 am - 3.30pm

Address : Gear Inc ( a Telus digital Company ) 7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

ABOUT US

Gear Inc Now a Telus digital Company . Please visit our website for details

https://lnkd.in/gNhGVrgj

Location: Kolkata, India

Our Ideal Customer Support Agent will take responsibility for the following:

Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.

Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.

Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.

Expectations:

B2 English level required (Able to understand/read documents).

Excellent verbal and written communication skills in English with the ability to express ideas clearly and concisely.

Experience with handling highly sensitive customer issues and de-escalating

Proficiency with computers, CRM software, and strong typing skills.

First-class time management and decision-making skills.

New graduates are welcome.

Being able to start working immediately is a strong plus.

Working time:

Rotational Shift

Able to work during Indian Public Holidays as requested.