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HCL Technologies Limited

Walk-In Drive|Technical Chat Support|16th May 26|Hyderabad

2-5 Years
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Job Description

HCLTech | Walk-In Drive | Technical Support | 16th May 26 | Hyderabad

 

Interested candidates can walk in for an interview on:

Date: 16th May 26 (Saturday)

Timing: 10:00 AM - 1:00 PM

Walk-In Address: HCLTech office, Phoenix Avance Business Hub, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Contact Person: Ashish/Kiran

Please carry:

  • Updated Resume (Hard copy)
  • 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)

 

Required:

  1. Minimum 1.6 year of hands-on experience in International Technical Support (troubleshooting) – Chat process only
  2. Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities.
  3. Open to working in 24/7 rotational shifts, including night shifts and weekends.

 

Technical Skills:

  • Basic knowledge of web page designing, HTML, CSS and JavaScript.
  • Proficient in multitasking and prioritizing tasks to meet deadlines.
  • Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics.
  • Excellent written and verbal communication, with the ability to adapt tone and style based on the audience.
  • Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements.

 

Perks & Benefits:

  • Shift Timings: Rotational Shifts
  • Working Days: 5 Days (Work from Office)
  • Week Offs: Saturday & Sunday Fixed Off
  • Cab Facility: Both Sides (chargeable)
  • Employment Type: Full-Time

 

General Requirements for All Roles

  • Shift: US Shifts (Night Shifts)
  • Customer Service Skills: Empathy, ownership, and sincerity are crucial.
  • Qualification: Any graduate (we are not hiring undergrad or people with Internship experience)

 

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Open to candidates from:
Indian

About Company

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.

Job ID: 147354425