HCLTech Walk-In Drive For OTC Order Management ( 2 -5 Years ) 30th Apr 2026
Work location: Chennai (Sholinganallur)
Experience: 2 to 5 years
Shift - US Shift
HR SPOC: Yuvapriya
Venue:
HCLTech - ETA 1 Block 1, Sandhya Infocity, OMR, Navalur, Chennai - 600130.
Interview Timing: 10 AM to 1 PM
Profile: OTC Order Management
Major Responsibilities: -
- To manage effectively designated team work-flow to achieve SLA and Targets
- Input & Process Orders & Returns, including complex orders
- Validation of Orders and Pricing
- Management of relevant customer details
- Manual set up of contracts/machine exchanges/own use machines/etc.
- Handling of queries for the owned area of responsibility
- Working with cross functional teams in Country
- To ensure compliance with work instructions and absolute compliance with corporate guidelines encompassing in particular ethical and financial rules.
- To escalate in a timely and professional manner any issues that prevent the completion of tasks and achievement of SLA and targets
- To respond and action in a timely professional manner any escalations received
