Walk in Drive - Ecommerce(Central Alarm Control)- 27th Oct, Bangalore

Greetings from Infosys BPM Ltd.,

Walk-in Drive for Ecommerce/Retail Operations - Asset Protection(Central Alarm Control) in Bangalore.

Please walk-in for the interview on 27th Oct. 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-255257

Interview details:

Interview Date:27th Oct. 2026

Interview Time:10.00 AM to 12:30 PM IST

Interview Venue:

Infosys Limited, No. 40/P-41/P, Building #: 68, Gate #: 1 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

Job Location: Bangalore

Qualification: Any Graduates - Full time Graduates

Experience: 2-4 Years

Notice Period: Immediate to 45 days

Shift Timings: Flexible for shifts(5 days WFO)

Job Level: 3A

Designation: Process Specialist

Note:

• Candidates who are available in Bangalore only preferred for walk-In.
• Ecommerce or Retail industry experience mandatory.

Key Activities / Deliverables:

• Monitor centralized alarm systems in real time
• Respond to and validate alarm triggers using video systems
• Coordinate with emergency services as per protocols
• Perform remote diagnostics and troubleshooting
• Manage and track service tickets and escalations
• Maintain system configurations and perform audits
• Generate reports on alarms, response time, and trends
• Triage fraud alerts and exception queues
• Build case documentation and evidence
• Collaborate with stakeholders for resolution
• Generate reports and insights for senior leadership with focus on call for action
• Carry out one-off analysis for investigations
• Employee is expected to work in rotational shifts in 24/7 operations

Experience:

• 2-4 years in alarm monitoring/security operations
• Should have experience in supporting alarm monitoring/security operations
• Demonstrated experience in owning and running projects independently
• Knowledge of retail/ fraud & loss prevention/ alarm monitoring and detection
• 2-4 years of total work experience. The experience should include: -
• 2 + years of experience in preferably Ecommerce or Retail industry

Skills:

• Expertise in Incident response; escalations, alarm systems & video monitoring
• Analytical decision-making;
• Strong attention to detail, documentation and compliance experience
• Leverage data to identify opportunity areas, derive insights and identify patterns.
• Ability to effectively communicate business problems, solutions, & results
• Proficient in Excel, PowerPoint
• Advanced skills in Deep dive and Root cause analysis
• Strong communication skills
• Excellent oral & verbal skills in English to contact customers via. calls, & emails
• Ability to work with stakeholders and bring a project to completion

Qualification: Bachelors degree or higher in Engineering/ Statistics / Mathematics / Economics / Operations Management / Computer Science/ Business Management / Commerce

Documents to Carry:

• Carry 2 printouts your updated resume.
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:

• Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
• Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.