We are pleased to announce a
walk-in interview for the role of
Customer Care Executive (Call centre)- Vikhroli at
Rentokil PCI, a leading organization committed to delivering excellence. This is a great opportunity to join a dynamic team and grow your career in a
fast-paced, technology-driven environment.
Walk-in Interview Details:
- Date: 12th Dec 2025
- Time: 11:00 AM to 4:00 PM
- Venue: Rentokil PCI , 301, 3rd Floor, L D Building, Mehra Industrial Estate, L. B. S. Marg, Vikhroli West, Mumbai, Maharashtra 400079
- Contact: Prachi Kadam - 8655711372
- Shared CV on Email: [Confidential Information]
Role - Executive/Senior Executive Customer Care
Noted:
- Applicants must be comfortable with a third-party payroll.
- Salary: 20,000 - 22,000 per month (gross)
- Good communication skills are preferred.
- Seeking immediate joiners.
- Experience: 0 to 1 year (Graduate freshers from the 2024 or 2025 batch are welcome to apply).
About The Role:
- The Customer Care Executive/Senior Executive is responsible for contact management to strengthen the customer relationship which is the key to retention.
- The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders.
Job Responsibilities:
- Must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience.
- Pass the customer request to the concerned branch via Telephone/Email/ CCC Module - iCABS
- Would be accountable for accomplishing any Assignment/Task as instructed by the Functional Reporting Authority
- Would be responsible for the closure of caller requests. Needs to coordinate with the branches till a proper resolution is arrived.
- Needs to achieve monthly sales collection targets
Key Result Areas:
- Needs to achieve monthly sales collection targets ( >1.5 lakhs per month)
- Ensure to maintain CRM quality standards in each customer communication.
- Adhere to the benchmark & SOP prescribed in the training.
- To Provide accurate information to all callers & resolve queries raised during the calls
Competencies (Skills Essential To The Role):
- Attentiveness.
- Excellent telephone skills
- Clear communication skills
- Ability to use positive language.
- Time management skills and Good Typing speed
- Good interpersonal skills and ability to work with internal & external team
- Data Analysis
Requirements
Educational Qualification / Other Requirement:
- Any graduate fresher can apply for this role
- Certifications in data entry will be an added advantage
Requirements:
Educational Qualification / Other Requirement:
- Graduation
- Liking for Telesales
Role Type / Key Working Relationships:
- Individual Contributor
- Internal team
- External stakeholders
Benefits:
What can you expect from RPCI
- Our values lie at the core of our mission and vision. We believe that it's our people who make our company what it is. We believe in:
- Service
- Relationships
- Teamwork
- Responsibility
