Walk -in drive at HCLTech for US Healthcare (Voice) Chennai on 26th Mar 26
Date: 26th Mar 26 (Thursday)
Time: 9:30 AM to 1:30 PM
Venue: HCLTech, No. 8, M T H Road, AMB 6, Ambattur Industrial Estate, Ambattur, Chennai - 600058.
Contact Person:Yuvapriya
Experience: 1 to 4 yrs.
Shift: US Shift (Night Shift)
Skill: AR Caller (Voice Process) - Health Care
Specification: Excellent Verbal and Written Communication Skills, Revenue Cycle Management, Denial Handling, AR Calling, US Healthcare, Medical Billing, RCM
Job Description:
- Review and analyze denied claims to identify root causes and trends.
- Develop and implement strategies to reduce claim denials and improve reimbursement rates.
- Work closely with insurance companies, healthcare providers, and internal teams to resolve denied claims.
- Prepare and submit appeals for denied claims, ensuring all necessary documentation is included.
- Monitor and track the status of appeals and follow up as needed.
- Maintain accurate records of all denial management activities and outcomes.
- Provide regular reports on denial trends, appeal success rates, and other key metrics to management.
- Stay updated on industry regulations and payer policies to ensure compliance.
SKILLS AND COMPETENCIES
- Strong verbal and written communication skills
- Should possess neutral accent and good adoption to US culture.
- Ability to resolve customer queries in the first point of contact.
- Focus on delivering a positive customer experience
- Should be professional, courteous, friendly, and empathetic
- Should possess active listening skills
- Good data entry & typing skills
- Ability to multi task.
- Capable of handling fast-paced, innovative, and constantly changing environment
- Should be a team player.
- Ability to contribute to the process through improvement ideas.
Looking for candidates who can join less than 15 days
Mandatory Documents:
- Updated Resume
- EPFO Service History
